No one wants to buy a pig in a poke. In fact, 9 out of 10 consumers would like to ask questions and know the product before reaching for their wallets. Installing HelpCrunch in your Shopify store lets you assist customers immediately and boost your profits.
With HelpCrunch, you’ll be able to:
Engage potential customers – help them to explore your store, pick a product that best fits their preferences, give suggestions in their areas of interest.
Make more sales – walk customers through purchase process before they abandon their carts, offer discounts or loyalty programs.
Resolve order issues – answer questions, effectively deal with concerns, queries, returns and warranty issues.
Upsell and cross-sell – send targeted messages based on a customer’s behavior in your store to sell even more.
To install the HelpCrunch widget on your Shopify store, follow this short step-by-step guide.
Keep your customers happy and your pockets full!
P.S. Not using HelpCrunch yet? Try it for free now!
If you have a small business, your perfect customer service tool is somewhere in the borderland between functionality and pricing. With that in mind, we compared 14 different customer service tools.
Check out HelpCrunch fall updates - like file sharing, new triggers for proactive chats, 'do not disturb' and much more.