Looking for an affordable alternative to Intercom?

Build customer relationships without overspending.
HelpCrunch offers similar features for support, marketing and sales at a reasonable price.

Compare HelpCrunch vs Intercom
Knowledge base and widget
01

Unlimited contacts,
transparent pricing

Whether you reach 2K or 2M people each month, HelpCrunch stays affordable as your business grows. Our pricing is based on the number of team members and emails (if you use them) — no hidden fees for reached people or expensive add-ons. Pay for what you use.

Check pricing
unlimited contacts
02

Customer support
that actually
cares about you

Does it take days to get replies from Intercom?
Do they miss the point half the time?
HelpCrunch is customer-centric all the way. Our dedicated customer success team is always there for you, ready to assist with any issue you may have.

customer support
03

Free migration from Intercom

Excellent support is part of our DNA. But we want to take it a step further and migrate all the contacts, email templates, and site automations from your Intercom account for free. Just submit a request, and we'll take care of the rest.

Learn more
migrate from Intercom
04

Intercom doesn't offer true multi-channel messaging, but we do

HelpCrunch is a perfect solution for managing multi-channel communication in a signle window. Switch between chats and emails in one click or automatically resend unread chat messages via email.

multi-channel messaging
05

Customizable chat experience with a
full-scale help center

Сustomize your chat window in any way you want, add special tweaks via custom CSS, and integrate the help center to reduce the number of requests. Not ready to talk? You can hide the chat section and show just the help center to turn your widget into a 24/7 self-service hub.

customizable chat
4.8 / 5
4.8 / 5
4.8 / 5
5 / 5

HelpCrunch vs Intercom

HelpCrunch logo
Intercom logo
Subscription
Plan
Chat & Emails Standard
Start
Price
$29/mo (1 team member)
Starts from $59/mo (1 seat)
Contact limit
No limit
2,000 people reached monthly
Features
Live chat
Outboud chat messages
Basic CRM
Outboud email messages
Knowledge base
Help desk
Popups
Live chat
Outbound chat messages
Basic CRM
Annual discount
20%
20%
Free trial
14 days
14 days
Widget
Multiple widgets in one account
Help Center in widget
Chat forms
Ask for email only
Conversation rating
Custom CSS styling
Edit any widget text
Hide widget from certain pages (zero code)
Team Inbox
Multi-channel messaging (chat/email)
Auto-resend unseen chat messages via email
Receive inbound emails
Preview customer’s message before it’s sent (sneak peek)
Saved responses
"Unread" filter for conversations
Articles in conversations
Custom inbox views
Multiple teams/departments
Automatic chat routing
Choose vital customer info to display in the conversations list
Help Center
Help Center
Starting from $119/mo
Meta data editing for SEO
Search autocomplete with suggestions
WYSIWYG editor
Article ratings
Reports
Custom domain name via CNAME
Outbound Messaging
In-product targeted chat messages
Triggered chat messages
Triggered email messages
Bulk emails
Real-time delivery & open/click/reply tracking
Basic CRM
Standard & custom user data
Real-time user segments
Import & export customers
Reports
Conversation volume
Team performance
Customer satisfaction
Security
SSL encryption
User authentication
For Developers
JavaScript / REST API
iOS/Android SDK
Webhooks
Customer service
Live chat & email support
Self-service support
Free personal Customer Success Manager

Start using HelpCrunch now

Free 14-day trial. Set up in minutes. No credit card required.

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