chat widget
Free
migration
Unlimited
contacts
3-5X More
affordable

Valeriy Kurilov, CEO

SE Ranking

We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.

Andrew Mathews, President

Xenon Cloud Inc

This software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.

Unified solution for your customer service

Perfect
live chat

Help, engage, and convert your website visitors in real time.

Email automation

Target customers with personalized email marketing campaigns.

Simple Help Desk

Receive and reply to incoming support emails from a single dashboard

HelpCrunch vs Intercom
side by side



HelpCrunch - Premium


Intercom - Pro
Subscription
Plan HelpCrunch - Premium Intercom - Pro
Features Live Chat (Messenger) + Targeted Messages (Messages) + Help Desk & Ticketing (Inbox) + Knowledge Base (Articles) Live Chat (Messenger) + Targeted Messages (Messages) + Ticketing (Inbox) + Knowledge Base (Articles)
Pricing starts from from $49/mo (unlimited contacts) from $153/mo (200 contacts)
Annual Subscription (Save 20%)
Free 14-day trial
Live Chat
Chat on multiple websites/apps in one account
Multi-channel messaging (chat/email)
Chat user path and activity tracking
Offline Form
Pre-chat form
Emoji & Stickers
Group chats
Saved responses
Live visitor profiles
File sharing
Chat tags
Chat history unlimited unlimited
Typing insight
Sound, browser, email, slack notifictions
Auto Messages
Chat auto messages
Email auto messages
Sent / opened / replied metrics
Emailing
Instant email follow-ups right from the chat
Automatically resend unseen chat messages via email
Real-time delivery and open tracking
Email delivery settings
Email Forwarding
Bulk emails
Help Desk & Ticketing
Shared Inbox (chats and email tickets)
Merge conversations
Audience segments
Chat notes
Chat tags
Chat transcripts
Assign chats
Block / unsubscribe customers
Email Forwarding
Knowledge Base
Meta data editing for SEO
Search autocomplete with suggestions
WYSIWYG editor
Article ratings
Reports
Own domain name with CNAME
Customization
Remove branding
Chat widget resizing
Chat button styles (icon/tab/button)
Preset and custom chat colors
Chat widget repositioning
Eye-catchers
Chat localization
Company logo and agents' avatars
Chat wallpapers
Settings
Operating hours
Roles and permissions
Third-party integrations
Deep integration with your product
Custom attributes
Mobile version of both chat and service
Security
SSL Encryption
App and API
Web SDK
iOS SDK
Android SDK
Web App
iOS App
Android App
Customer service
Free personal on-boarding assistant
Fine-tuning for specific business needs
Setup Assistance
Live Chat Support
Email Support
Knowledge Base Support

Start using HelpCrunch now

Free 14-day trial. Set up in minutes. No credit card required.

Start free trial Request a Demo