All-in-one toolset for efficient customer service
live chat 2.0
30% conversion improvement over old-fashioned live chats.
Best way to talk to your customers in your product.
Engage new visitors to start talking to a team member
Fully automate all your email marketing activities.
New way to deliver great customer service.
SaaS and web services
- Customer onboarding campaign with a set of triggered auto messages
- Customer support via live chat on web or inside mobile app, and by email
- Customer data and actions tracking via default & custom filters
- Selective feedback collection via precise targeting
- Custom offers to selected groups of customers
- Instant 24/7 customer support via live chat
- Customer data tracking with default and custom filters
- Product upsell and cross-sell via triggered auto messages
- Upselling and cross-selling via triggered auto messages
- Acquire new leads via live chat
- Promo campaigns and time-limited offers via email
- Direct sales, upselling, and cross-selling via live chat
- Support mailbox forwarding to HelpCrunch
- Customer feedback collection via email