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Manage multi-channel customer communication from one dashboard.
A survey by Forrester has found that nearly 50% of online consumers consider the availability of live help during their online shopping experience as one of the most important factors.
According to Econsultancy, live chat shows the highest level of customer satisfaction among support channels, with 73%, as opposed to 61% for email and 44% for phone support.
According to CustomerThink, 77% of consumers favour brands that provide proactive customer service.
Valeriy Kurilov, CEO
João Mainardes, CEO & Creative Director
Hung Trinh, Founder
Andrew Mathews, President
Xenon Cloud Inc
Alperen Atmaca, Project Manager
Mike Timashov, CEO
Dion Tennekes, CTO
James McClean, Co-Founder
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