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What will I get after sign up?

You can create absolutely free account by clicking on Create Free Account button anywhere on our website. You can also trial any of our LIVE CHAT paid plans for 14-days. Just visit our Pricing Page, select the LIVE CHAT plan you'd like to evaluate and click on the Try this plan button. Unfortunately, by default we do not provide the possibility to trial our LIVE CHAT & EMAILS tiers, but you can request that via the chat. Have questions? Chat with us!

What about support?

Your Trial Plan, as well as all our Paid Plans, includes a personal onboarding assistant, available via the chat. Feel free to ask all your questions in the chat and be sure we’ll do our best to provide you with an outstanding support. Please note that we do not provide the personal onboarding assistant with our Free Plan, though you can still chat with us at any time and we'll do all possible to assist you asap.

What if I want to try your emails or a custom plan for more agents?

Just register your Free Trial account and chat with us from your HelpCrunch account explaining what custom plan you want to try. We’ll ask you just a few questions and will set up your trial account according to your requirements.

Do I need to enter my credit card data during the trial period?

Nope. The 14-day trial period doesn’t require a credit card. You should enter your billing information only in the case you decide to subscribe to a paid plan. We’ll be more than happy to see you among our paying customers 😊

Is it possible to get a demo?

Absolutely! You can pick the demo time that suits you best here.

Rated 4.9/5 Based on 100+ USER REVIEWS

Valeriy Kurilov, CEO

SE Ranking

We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.

João Mainardes, CEO & Creative Director

CREVTIVE

Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.

Nick McCreath, Founder & CEO

SuperSimpleSurvey

We needed a kickass live chat and drip email tool to help us convert more customers. Luckily we found Helpcrunch! More flexible than Intercom, without the huge costs.

Hung Trinh, Founder

hung.no

I love the quality of the product. You guys focus on the right things. Customer and product. Lovely to see.

Andrew Mathews, President

Xenon Cloud Inc

This software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.

Alperen Atmaca, Project Manager

ATR Touristik

I like HelpCrunch because it is just doing its work - and thanks to it the Chat Service topic is closed for us after a very short time and effort. Now it is just a matter of our support team to satisfy our customers and they got the best tool to do it.

Emil, CEO

Ambassador Watches

Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.

Mike Timashov, CEO

CherryPie Studio

I really like HelpCrunch! I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile app and we can always be online for our customers. Thanks!

Dion Tennekes, CTO

NDWebSolutions

Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!

James McClean, Co-Founder

Scrumi

I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.