The HelpCrunch Blog

Why Your Business Needs Multilingual Customer Support

11 Proven Ways To Improve Agent Productivity And Performance

Live Chat Button: How to Install It and Talk to Your Customers Today

A small yet powerful live chat button can alter the way you interact with your website visitors. We explain how to install it on your website (spoiler alert: it's actually a piece of cake).

4 Tips on How to Combat Chatbot Security Risks and Threats

Discover chatbot security risks and gain practical advice on safeguarding against them.

How to Use ChatGPT for Customer Service: Best Practices and Prompts

Boost your customer service with ChatGPT and learn top-notch strategies and engaging prompts for outstanding support.

Chatbot Pricing: How Much Does a Chatbot Cost in 2024?

How does one choose an adequate chatbot pricing model when the prices vary between $0 and $500,000? Let’s discuss!

9 Best Knowledge Base Software in 2025

It's 2025, so we decided to look at the knowledge base software from a new perspective. Here's our compilation of the 9 most wanted solutions.

10 Best Customer Self-Service Software Your Business Can Adopt

How about letting customers find the answers about your product or service much faster and without hassle? Self-service software is the silver bullet in this case. We feature 10 go-to options here, check them out.

8 Best FAQ Plugins for WordPress in 2024

Want to quickly add FAQ sections? Check out the best WordPress FAQ plugins in 2024.

Freshdesk vs. Zendesk Battle: Ultimate Comparison for Better Choices

Which help desk tool is better? We’ve compared features and prices to help you decide.

11 Intercom Alternatives and Competitors: Cost-Friendly Tools in 2024

We've compared the best Intercom alternatives, who shall win?

Intercom vs Zendesk: Key Differences & Best Choice for 2024

Ditailed features and prices comperison of support platforms Intercom and Zendesk. Which will take the lead?

Top 9 Chat APIs and SDKs for Android & iOS Worth Your Attention

This list of the best chat APIs and SDKs is what you need to to build your own well-orchestrated messaging hub.

What is In-App Support?

In-app support is helpful for developers and clients. How to implement one in your workflow? Read on to get all the answers.

The Power of Mobile Customer Engagement: How to Better It in 7 Ways

Mobile customer engagement works only if done smartly. How to not make a mistake?

77 Catchy Valentine Phrases and Slogans for Marketing in 2025

Hit the right words with Valentine's day marketing and advertising slogans!

39 Black Friday Software Deals for Your Business in 2024

This roundup features 39 massive Black Friday and Cyber Monday deals to leverage.

60 SaaS Tools to Help Your Business Grow

We at HelpCrunch took the liberty to compile this list of must-have SaaS tools for every business.

11 Actionable Tips for Small Business Lead Generation

Small business lead generation tips to boost your sales. Read these 11 effective strategies.

Customer-Centric Selling: Navigate Your Path with 7 Steps

Looking for ways to implement a customer-centric selling approach? We’ve compiled the top 7 steps that will definitely help you achieve the goal. Check them out!

How to Write “Thank You for Your Order” Email: Practices and Templates

Incorporate these 9 'thank you for your order' templates to shape customer experience and reach positive brand perception.

How to Build an Active Customer Community for Retention and Growth

Learn what it takes to build a customer community that will increase clients' loyalty and streamline your ticketing support.

Top 7 Mobile Popup Best Practices to Engage Users in 2024 (+Examples)

How to create an appealing mobile popup? We provide you with some great examples.

9 Clever Customer Engagement Examples to Ponder in 2024

There is a myriad of customer engagement examples out there. But we've put together only the greatest ones for you to know the ropes and inspire. Check them out!