Billed monthly
Billed annually
Save 20%
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Live Chat
Live Chat
Live Chat & Emails
Free
0
lifetime
1 agent
Team member is anyone registered with your team on HelpCrunch.
1 chat auto message
Number of concurrent Active chat auto messages. You can create as many Drafts as you need.
30 days chat history
500 contacts
Help desk
Track, prioritize, and close customer requests with 'chat as a ticket' approach.
Branded popups
Create popups to drive user actions and capture more leads. Popups have HelpCrunch branding with no ability to add custom CSS styling
Branded widget
HelpCrunch branding will be displayed on your chat widget, popups, and knowledge base.
Standard widget customization
Limitations
- Chat icon can't be changed
- No offline mode
- No operating hours
- No saved responses
- No chat displaying settings
- No custom CSS styling
- No REST API and security settings
- No contacts import
- Standard chat reports
1 widget, Unlimited domains
You can install HelpCrunch on a number of domains or iOS/Android apps. You can use one and the same chat widget on a number of domains/apps. However, if you'd like to set up the chat differently on those domains/apps (color, texts, auto messages etc.) you will need a plan for the corresponding number of widgets.
Low priority live chat support
Enterprise
Need a custom plan?
Chat with usEverything in Premium
5+ chat widgets
You can install HelpCrunch on a number of domains or iOS/Android apps. You can use one and the same chat widget on a number of domains/apps. However, if you'd like to set up the chat differently on those domains/apps (color, texts, auto messages etc.) you will need a plan for the corresponding number of widgets.
20+ team members
Team member is anyone registered with your team on HelpCrunch.
200,000+ emails
This number includes:
- Manual email follow-ups right from the agent chat;
- One-time email blasts to your customers;
- Emails from automated campaigns;
- Auto-resend your chat messages via email if not seen by your visitors/customers.
Personal onboarding assistant
Chat with us at any time. We'll help you with everything, starting from the initial setup ending with the optimization of your campaigns. For free 😇
Wondering if HelpCrunch fits your needs?
Book a demo!
What’s the difference between
Live Chat and Live Chat & Emails plans?
Live Chat plans enable you to
- Chat with your website visitors in real time
- Qualify leads with chat forms, auto messages, and popups
- Provide chat support to your customers on any platform (Web, iOS, Android) with a simple help desk
- Offer self-service support with knowledge base articles
- Track team performance and customer satisfaction reports
in addition to that 
Live Chat & Emails plans allow you to
- Receive email requests from customers in a shared inbox
- Respond to customers via chat and email in one place
- Resend unseen chat messages via email automatically
- Send one-time email blasts (e.g. newsletters)
- Set up automated email marketing campaigns
Common Questions
ARE THERE ANY ADDITIONAL FEES?
No, there are absolutely no hidden fees and no additional costs. You'll be charged the amount shown on this page, annually or month-to-month, depending on the plan you choose.
What's the difference between annual and monthly plans?
Let's take an example. Standard plan price for Live Chat & Emails Plan is per month, billed annually. This means that you will pay * 12 months = once per year. Or you can stick with the month-to-month payments for the same Standard plan at the price of /mo ( for 12 months). With annual Standard plan you will save .
How does the free 14-day trial work?
You can trial almost any plan you need. Feel free to
chat with us if you want to try any custom plan. Once you sign up for a trial, you have 14 days to use HelpCrunch free of charge. You don’t need to provide your credit card details until the trial period is over.
What payment options are available?
We accept all major credit cards. Once you subscribe for the annual or month-to-month plan, your card will be automatically charged at the end of each year or month respectively.
4.8 / 5
Based on 500+ user reviews
Valeriy Kurilov, CEO
SE Ranking
We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.
João Mainardes, CEO & Creative Director
CREVTIVE
Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.
Hung Trinh, Founder
hung.no
I love the quality of the product. You guys focus on the right things. Customer and product. Lovely to see.
Andrew Mathews, President
Xenon Cloud Inc
This software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.
Alperen Atmaca, Project Manager
ATR Touristik
I like HelpCrunch because it is just doing its work - and thanks to it the Chat Service topic is closed for us after a very short time and effort. Now it is just a matter of our support team to satisfy our customers and they got the best tool to do it.
Emil, CEO
Ambassador Watches
Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.
Mike Timashov, CEO
CherryPie Studio
I really like HelpCrunch! I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile app and we can always be online for our customers. Thanks!
Dion Tennekes, CTO
NDWebSolutions
Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
James McClean, Co-Founder
Scrumi
I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.
Start using HelpCrunch now
Free 14-day trial. Set up in minutes. No credit card required.
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