Powerful live chat
for higher sales & better customer support
Acquire more leads on your website, convert them into paying customers, provide fast and delightful customer support with our live chat software.
Trusted by thousands of businesses, big and small
Give your customers exactly what they want
-
Initiate more chats and convert visitors into leads with chat auto messages. Just set up the rules that will trigger timely messages based on users’ behavior.
-
Help customers help themselves. With a knowledge base integrated into your live chat widget, people can find answers to common questions without your slightest involvement.
-
Install live chat on your website, product, or mobile app. Add links to your corporate social media and messengers. Provide uninterrupted support across all channels and platforms.
-
Speed and convenience are at the heart of live chat support. From chatbot automation to inbox features, HelpCrunch makes it easy to manage chats in a wink.
Offer an unforgettable customer experience
Live chat allows customers to communicate with you in real time while also giving your team all the power to make it true.
Happy team makes happy customers
-
A shared inbox allows you to manage chats, emails, messengers and social media in one place. Give your team the full set of features for effective customer communication.
-
Keep all context at your fingertips for instant personalized support: from a user’s time zone and recent actions to any custom attributes that matter for your business.
-
Strong team culture makes a difference. See who’s managing a conversation, assign chats, and leave private notes for your colleagues to get everyone on the same page.
-
Track customer satisfaction, chat volume, and first response time to see how our live chat boosts your revenue and helps you build strong customer relationships.
This is how our live chat helps businesses like yours
How PR-Dashboard Boosted the Number of Live Chats by 91% after Switching from Zendesk to HelpCrunch
“The product is great and your enthusiasm and personal attention to customers makes a big difference.”
How Invisible.io Increased the Number of Quality Support Chats by 32% with HelpCrunch
“We wanted to make sure we’re ready for the GDPR, so it was crucial for us to choose a compliant tool.”
How Maidily Improved Their Support and Grew the Number of Clients via Chat
“I was also looking for a reliable glitch-free live chat and a smooth knowledge base. So when I found HelpCrunch, I really liked it.”
Everything you need for your business
Get all the tools you need for your customer service, marketing, and sales
-
Live Chat
Build strong customer relationships with the help of an elegant live chat. You can install the widget in 2 minutes and enhance it with a built-in knowledge base or chatbot.
Learn more -
Knowledge Base
Sometimes, five-star customer support doesn’t even require one-to-one communication. Just add a knowledge base for customer self-service. Save time and effort in creating guides with an AI assistant.
Learn more -
Chatbot
Build sophisticated chatbot workflows to engage with your visitors and answer customers’ questions in multiple channels automatically. No coding required.
Learn more -
Email Marketing
Not a single lead is left behind if you use one tool for holistic communication. Engage with your customers at every stage of the funnel with automated and manual email follow-ups.
Learn more -
Popups
Promo campaigns, lead magnets, or friendly greetings. Craft timely contextual popups for different pages of your website and attract even more leads.
Learn more -
Shared Inbox
Unite all communication channels under one roof and answer customers’ questions more efficiently. Emails, messengers, social media – you name it.
Learn more
Start using HelpCrunch now
Free trial. Set up in minutes. No credit card required.
