HelpCrunch has Ukrainian roots.

We ask you to support our colleagues, friends, and families.

Powerful live chat
for higher sales & better customer support

Acquire more leads on your website, convert them into paying customers, provide fast and delightful customer support with our live chat software.

Start a free trial Book a demo

Trusted by hundreds of businesses, big and small

Statcounter

Hurma

Halebop

esb

Fitlap

revenuegrid

Give your customers exactly what they want

Initiate more chats and convert visitors into leads with chat auto messages. Just set up the rules that will trigger timely messages based on users’ behavior.
Help customers help themselves. With a knowledge base integrated into your live chat widget, people can find answers to common questions without your slightest involvement.
Install live chat on your website, product, or mobile app. Add links to your corporate social media and messengers. Provide uninterrupted support across all channels and platforms.
Speed and convenience are at the heart of live chat support. From chatbot automation to inbox features, HelpCrunch makes it easy to manage chats in a wink.

Happy team makes happy customers

A shared inbox allows you to manage chats, emails, messengers and social media in one place. Give your team the full set of features for effective customer communication.
Keep all context at your fingertips for instant personalized support: from a user’s time zone and recent actions to any custom attributes that matter for your business.
Strong team culture makes a difference. See who’s managing a conversation, assign chats, and leave private notes for your colleagues to get everyone on the same page.
Track customer satisfaction, chat volume, and first response time to see how our live chat boosts your revenue and helps you build strong customer relationships.

This is how our live chat helps businesses like yours

Public relations • 7 min read

How PR-Dashboard Boosted the Number of Live Chats by 91% after Switching from Zendesk to HelpCrunch

“The product is great and your enthusiasm and personal attention to customers makes a big difference.”

SAAS • 6 min read

How Invisible.io Increased the Number of Quality Support Chats by 32% with HelpCrunch

“We wanted to make sure we’re ready for the GDPR, so it was crucial for us to choose a compliant tool.”

SAAS • 9 min read

How Maidily Improved Their Support and Grew the Number of Clients via Chat

“I was also looking for a reliable glitch-free live chat and a smooth knowledge base. So when I found HelpCrunch, I really liked it.”

4.7 / 5

Captera

4.8 / 5

4.8 / 5

4.8 / 5

5 / 5

Everything you need for your business

Get all the tools you need for your customer service, marketing, and sales with HelpCrunch

Live chat

Build strong customer relationships with the help of an elegant live chat. You can install the widget in 2 minutes and enhance it with a built-in knowledge base or chatbot.
Knowledge base

Sometimes, five-star customer support doesn’t even require one-to-one communication. Just add a knowledge base for customer self-service.
Chatbot beta

Build sophisticated chatbot workflows to engage with your visitors and answer customers’ questions automatically. No coding required.
Email marketing

Not a single lead is left behind if you use one tool for holistic communication. Engage with your customers at every stage of the funnel with automated and manual email follow-ups.
Popups

Promo campaigns, lead magnets, or friendly greetings. Craft timely contextual popups for different pages of your website and attract even more leads.
Shared inbox

Unite all communication channels under one roof and answer customers’ questions more efficiently. Emails, messengers, social media – you name it.

Start a free trial Book a demo