Live Chat 2.0 Live Сhat for your business

Instant email follow-ups

Did your customer leave your chat conversation before you were able to reply? Shoot immediate email messages right from your chat window. You won’t even need to search for their email address. All customer data is always right in front of you.

Problem solving acceleration

Trying to gather all necessary information regarding a customer’s problem and email ping-pong is taking all of your time? Invite your customers to return back to the live chat for quick troubleshooting.

More channels to reach out to your people

Coming soon.

The appearance of the chat widget can be easily customized separately for each of your websites.

Learn more about Chat Customization

Saved Responses

Respond faster with pre-made answers to common questions

Offline greeting

Never miss a customer even if you're offline

Typing insight

Keep people in chat by letting them see when you're typing

Pre-chat form

Collect visitor's contact info before starting a chat

Customization

Make HelpCrunch Live Chat an integral part of your website

Chat tags

Categorize, sort and quickly filter your chats

Live visitor profiles

See visitor's personal and behavioral data (e.g last page)

File sharing

Exchange files with your customers to speed-up support

Notifications

Enable sound, browser, email, slack alerts. Never miss a word

Auto Messages

Engage your visitors to start talking to you

Email Automation

Fully automate all your email marketing activities

Ticketing 2.0

Discover new way to deliver great customer service

Integrations

Connect HelpCrunch with your favorite tools