Respond faster with pre-made answers to common questions.

See whether your users and teammates are online/offline.

See visitor's personal and behavioral data (e.g last page).

See exactly what your customers are typing before they hit 'Send'.

Localize your widget and messages for visitors from different countries.

Enable sound, browser, email, Slack alerts. Never miss a word.

Automatically send chat rating to visitors after closing conversation.

Automatically send chat transcripts after closing conversation.

Analyze how your agents perform and how happy your customers are.

Exchange files with your customers to speed-up support.

Use HelpCrunch chat widget on your website, cloud, and mobile apps.

Manage customer conversations from all channels in one place.