Trusted by thousands of businesses, big and small
Give your customers exactly what they want
Initiate more chats and convert visitors into leads with chat auto messages. Just set up the rules that will trigger timely messages based on users’ behavior.
Help customers help themselves. With a knowledge base integrated into your live chat widget, people can find answers to common questions without your slightest involvement.
Install live chat on your website, product, or mobile app. Add links to your corporate social media and messengers. Provide uninterrupted support across all channels and platforms.
Speed and convenience are at the heart of live chat support. From chatbot automation to inbox features, HelpCrunch makes it easy to manage chats in a wink.
Happy team makes happy customers
A shared inbox allows you to manage chats, emails, messengers and social media in one place. Give your team the full set of features for effective customer communication.
Keep all context at your fingertips for instant personalized support: from a user’s time zone and recent actions to any custom attributes that matter for your business.
Strong team culture makes a difference. See who’s managing a conversation, assign chats, and leave private notes for your colleagues to get everyone on the same page.
Track customer satisfaction, chat volume, and first response time to see how our live chat boosts your revenue and helps you build strong customer relationships.
How PR-Dashboard Boosted the Number of Live Chats by 91% after Switching from Zendesk to HelpCrunch
How Invisible.io Increased the Number of Quality Support Chats by 32% with HelpCrunch
How Maidily Improved Their Support and Grew the Number of Clients via Chat
Everything you need for your business
Get all the tools you need for your customer service, marketing, and sales with HelpCrunch