Respond faster with pre-made answers to common questions.
See whether your users and teammates are online/offline.
See visitor's personal and behavioral data (e.g last page).
Keep people in chat by letting them see when you're typing.
Localize your widget and messages for visitors from different countries.
Enable sound, browser, email, slack alerts. Never miss a word.
Automatically send chat rating to visitors after closing conversation.
Automatically send chat transcripts after closing conversation.
Analyze how your agents perform and how happy your customers are.
Exchange files with your customers to speed-up support.
Use HelpCrunch chat on your website, cloud, and mobile apps.
Manage customer conversations from all channels in one place.
More channels coming soon:
Valeriy Kurilov, CEO
João Mainardes, CEO & Creative Director
Nick McCreath, Founder & CEO
Hung Trinh, Founder
Andrew Mathews, President
Xenon Cloud Inc
Alperen Atmaca, Project Manager
Mike Timashov, CEO
Dion Tennekes, CTO
James McClean, Co-Founder