Email marketing software to boost customer engagement & sales

With HelpCrunch, you can send beautiful one-off newsletters or fully automate your email campaigns to reach your customers at every stage of the funnel.

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Trusted by thousands of businesses, big and small

Create, personalize and send one-off newsletters

Share useful content and blog posts with your readers on a regular basis. Since all the data about your customers is stored in HelpCrunch anyway, you can use any criteria you need.
Got some exciting news about your product or service? Let your leads and customers know about it by sending them a one-off email update.
Boost your marketing activities with promo email campaigns. Craft and send conversion-focused emails featuring deals or seasonal offers to nurture your leads toward a sale.
Offer customers an exclusive access to your company’s events, invite them to webinars and meet-ups, and promote any extra activities via personalized newsletters.

Grow sales with automated email campaigns

Segment new contacts by their registration date and subscription status to send them a series of educational emails. Let your customers know more about your product.
Nurture customer loyalty by sending timely email blasts on autopilot. Cherish your customers with promo emails, congratulations on special occasions, or thank-you messages.
Some people may lose their interest over time. Don’t let this happen! Create a chain of automated emails to remind customers that your business is the best on the market.
Loyal customers are more eager to buy from the same business again. Choose the right triggers to cross-sell and upsell relevant products to your existing clients.

Got 11,5% more unique clicks on their emails than the industry standard

Email auto messages helped us retain more customers and increase conversions. We were able to get 11,5% more unique clicks on our emails than the industry standard and return €14.8 on each €1 paid for HelpCrunch.

René Laane

CEO @Fitlap
Increased customer engagement through our corporate messengers

With HelpCrunch, we implemented automated emails, set up reporting, and encouraged more customers to contact us through messengers. The interface is convenient for both operators and website users.

Marta Bondarenko

Customer care and success manager @shop.lenovo.ua
Great tool to generate more website leads and provide multi-channel support

Its multi-channel coverage and automated behaviour-based campaigns that result in increasing conversions and getting more qualified leads from our website and blog. It takes couple of minutes to set it up. This platform helps us to be in touch with our customers anytime and deliver them a great support of the channel of their choice. It also helps us to handle incoming inqueries much faster. We managed to increase customer satisfaction and also improve our team performance.

Katarzyna Kowalczyk

Small business
Excellent platform for customer interaction with great support

We integrated HelpCrunch into our customer success workflow to replace two separate products, Zendesk and Intercom. So far it has successfully covered both functions at a more affordable price and provided some extra features as well. We like the easy-to-use interface, the features that allow us to efficiently handle all customer interaction (chat & email) as well as proactive chats, emails and website popup software for our onboarding process. Their support is great, having extensive documentation and a very responsive team.

Adina Mihaita

Head of Customer Success @ Pentest-Tools.com
The quantity of features they offer at the cost point far reaches out past their rivals.

Easy to create lead website popup magnets, onboarding email template, ease of maintaining an information base and conversation customizations. Great for new lead acquisition, also staying aware of existing clients. Clean interface and backing team is the best, the combination of a great UI, incredible iPhone app, engineer API, canned reactions and integrations are only my features of a completely featured arrangement.

Jasper F

Global Talent Acquisition Partner @Travelport

Everything you need for your business

Get all the tools you need for your customer service, marketing, and sales

Live Chat

Build strong customer relationships with the help of an elegant live chat. You can install the widget in 2 minutes and enhance it with a built-in knowledge base or chatbot.
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Knowledge Base

AI

Sometimes, five-star customer support doesn’t even require one-to-one communication. Just add a knowledge base for customer self-service. Save time and effort in creating guides with an AI assistant.
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Chatbot

AI
Soon

Build sophisticated chatbot workflows to engage with your visitors and answer customers’ questions in multiple channels automatically. No coding required.
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Email Marketing

Not a single lead is left behind if you use one tool for holistic communication. Engage with your customers at every stage of the funnel with automated and manual email follow-ups.
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Popups

Promo campaigns, lead magnets, or friendly greetings. Craft timely contextual popups for different pages of your website and attract even more leads.
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Shared Inbox

AI

Unite all communication channels under one roof and answer customers’ questions more efficiently. Emails, messengers, social media – you name it.
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