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The automation your customers will LOVE
Just craft a few proactive auto messages to greet and engage with your visitors at the right time based on any triggers you choose. The chatbot will handle your leads from there
Our chatbot for websites can collect information like email, company, and objectives. And your sales team can concentrate on, well, selling.
Before your team even joins the conversation, the chatbot will ask all the relevant questions, tag the customer, and route it to the right assignee.
An FAQ chatbot can ask relevant multiple-choice questions and send helpful knowledge base articles based on customers’ answers. Free up your time for more important tasks.
Your team will enjoy setting up website chatbots, too
Long gone are the days when you had to assign chats, tag customers, and ask repetitive questions. Put these trifle tasks on autopilot to save time and energy.
Decide which chats can be handled by the chatbot based on elaborate targeting conditions. Just pick the criteria a customer should match.
Reduce support workload by half. Your team can maintain a healthy work-life balance because chatbots works 24/7 for them. (Or should I say instead of them?)
You can’t be 100% how effective your chatbot is unless you measure its performance. See how many people have interacted with it and went through the entire flow.
6 Chatbot Ideas for Creative Support Automation (And Useful Scenarios You Can Apply Right Now)
Chatbots for Customer Service: How to Make Them a Force for Good
10 Types of Chatbots and How to Choose the Best for Your Business
Excellent platfrom for customer interaction with great support
We integrated HelpCrunch into our customer success workflow to replace two separate products, Zendesk and Intercom. So far it has successfully covered both functions at a more affordable price and provided some extra features as well. We like the easy-to-use interface, the features that allow us to efficiently handle all customer interaction (chat & email) as well as proactive chats and emails for our onboarding process. A great plus is that their support is great, having extensive documentation and a very responsive and knowledgeable team.
Great tool to generate more website leads and provide multi-channel support
It’s multi-channel coverage and automated behaviour-based campaigns that result in increasing conversions and getting more qualified leads from our website and blog. It takes couple of minutes to set it up. This platform helps us to be in touch with our customer anytime and deliver them a great support of the channel of their choice. It also helps us to handle incoming inqueries much faster We managed to increase customer satisfaction and also improve our team performance.
Everything you need for your business
Get all the tools you need for your customer service, marketing, and sales with HelpCrunch