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Smart website chatbot to automate your support & sales workflow

Catch more leads on your website, speed up customer support, and provide contextual self-service with a touch of personalized automation.

Trusted by thousands of businesses, big and small

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The automation your customers will LOVE

  • Just craft a few proactive auto messages to greet and engage with your visitors at the right time based on any triggers you choose. The chatbot will handle your leads from there

  • Our chatbot for websites can collect information like email, company, and objectives. And your sales team can concentrate on, well, selling.

  • Before your team even joins the conversation, the chatbot will ask all the relevant questions, tag the customer, and route it to the right assignee.

  • An FAQ chatbot can ask relevant multiple-choice questions and send helpful knowledge base articles based on customers’ answers. Free up your time for more important tasks.

AI badge AI-powered

Code-free multichannel chatbot builder

Easily create chatbot flows that work in without writing any code

HelpCrunch chatbot builder

Your team will enjoy setting up website chatbots, too

  • Long gone are the days when you had to assign chats, tag customers, and ask repetitive questions. Put these trifle tasks on autopilot to save time and energy.

  • Decide which chats can be handled by the chatbot based on elaborate targeting conditions. Just pick the criteria a customer should match.

  • Reduce support workload by half. Your team can maintain a healthy work-life balance because chatbots works 24/7 for them. (Or should I say instead of them?)

  • You can’t be 100% how effective your chatbot is unless you measure its performance. See how many people have interacted with it and went through the entire flow.

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  • Excellent platform for customer interaction with great support

    We integrated HelpCrunch into our customer success workflow to replace two separate products, Zendesk and Intercom. So far it has successfully covered both functions at a more affordable price and provided some extra features as well. We like the easy-to-use interface, the features that allow us to efficiently handle all customer interaction (chat & email) as well as proactive chats, emails and website popup software for our onboarding process. Their support is great, having extensive documentation and a very responsive team.

    Adina Mihaita
    Adina Mihaita
    Head of Customer Success @
  • Best option for small businesses

    User-friendly admin panel, great price, very helpful support, best-written knowledge base. The best alternative to Intercom. Lots of options. I am not even sure if I need a chatbot anymore, as there are enough options for using messages and popups. Easy to use for anyone. My newly hired inexperienced customer support agent just turned it on and understood all the features immediately. I have been using and testing numerous apps so far, and Helpcrunch is truly a winner.

    General manager @

Everything you need for your business

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  • G2 Best Estimated ROI 2023
  • G2 Easiest Setup 2023
  • G2 Leader 2023
  • G2 Momentum leader 2023
  • G2 Highest User Adoption 2023
  • G2 High Performer 2023
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