What is HelpCrunch?

HelpCrunch is an innovative platform to manage the entire customer lifecycle from converting business prospects into real customers and boosting sales to retaining customers. HelpCrunch solutions include live chat for web and mobile apps, email marketing, marketing automation, and ticketing.

What is the pricing plan for using HelpCrunch?

HelpCrunch is a SaaS software available upon month-to-month and annual subscriptions. Visit pricing page to get details on pricing plans, limitations and discount options.

Can I export my customer data from HelpCrunch account?

Yes, absolutely. You can freely export your customer data at any time to present it in the way you like.

Are there any additional fees?

No, there are absolutely no hidden fees and no additional costs. You'll be charged the amount shown on this page, annually or month-to-month, depending on the plan you choose.

What payment options are available?

We accept all major credit cards. Once you subscribe for the annual or month-to-month plan, your card will be automatically charged at the end of each year or month respectively.

Who is HelpCrunch for?

HelpCrunch is a tool for web and mobile businesses to interact with customers to drive sales and improve customer loyalty. Its diverse functionality allows to see a bigger picture of your customer persona as well as to understand individual user activities and connect with the right customer at the right time.

What software platforms does HelpCrunch support?

HelpCrunch works across web, iOS and Android apps. We are planning to add Windows and HTML 5 platforms later on. Stay tuned for updates!

How does the free 14-day trial work?

Once you sign up, you have 14 days to use HelpCrunch free of charge. You don’t need to provide your credit card details until the trial period is over. The trial starts on Live Chat Premium for 5 agents.

Is my business data safe with HelpCrunch?

HelpCrunch takes your privacy seriously and follows best practices to ensure that the confidentiality of personal information and customer data is protected and maintained. We do not disclose or share your data with outside parties.

Are there any discounts available?

Yes, we offer a volume discount for all annual plans. You can get a 22-24% discount depending on the exact plan by paying for 12 month upfront.