& in-app chats
Create user segments that auto-update as more people match your set criteria.
Use your custom user attributes to create business-specific filters for your auto message campaigns.
Send your auto messages right away or set a specific delay to deliver them later.
Edit and insert images, GIFs, links, buttons, and custom user attributes into your messages.
Use our collection of templates to compose stylish email messages in a matter of minutes.
Set auto messages to be resent via email if they remain unseen in chat for a set period of time.
Valeriy Kurilov, CEO
SE RankingWe used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.
João Mainardes, CEO & Creative Director
CREVTIVECustomer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.
Hung Trinh, Founder
hung.noI love the quality of the product. You guys focus on the right things. Customer and product. Lovely to see.
Andrew Mathews, President
Xenon Cloud IncThis software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.
Alperen Atmaca, Project Manager
ATR TouristikI like HelpCrunch because it is just doing its work - and thanks to it the Chat Service topic is closed for us after a very short time and effort. Now it is just a matter of our support team to satisfy our customers and they got the best tool to do it.
Ambassador WatchesQuick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.
Mike Timashov, CEO
CherryPie StudioI really like HelpCrunch! I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile app and we can always be online for our customers. Thanks!
Dion Tennekes, CTO
NDWebSolutionsAmazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
James McClean, Co-Founder
ScrumiI first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.