The HelpCrunch Blog

Join our community of customer-centric businesses. We write about all the latest trends and evergreen practices in customer service, marketing, and sales.

Most popular post

Mar 14, 2023

Chatbot Pricing: How Much Does a Chatbot Cost in 2023?

How does one choose an adequate chatbot pricing model when the prices vary between $0 and $500,000? Let’s discuss!

Feb 16, 2023

Top 9 Chatbot Features to Make Your Customer Support a Success

Looking for the right chatbot solution for your business and wondering, what are the most essential tool features? We know the answer! Read the article to find a complete list of chatbot features you can't go without. Try to guess the first one...

Feb 14, 2023

Top 18 Chatbot Use Cases to Improve Your Business Performance

In this article, we introduce the most common chatbot use cases for businesses that you can adopt today. More leads, customers, and sales. Jump in!

Feb 10, 2023

7 Cost-Friendly Intercom Alternatives in 2023

We've taken 7 best Intercom alternatives to a 14-day test. Check out which Intercom alternatives offer better value for money and will suit your business needs.

All Customer Service Marketing Lead Generation & Sales Customer Engagement Mobile SDK

Mar 31, 2023

Help Scout vs Intercom: Is It a Tie After All?

Unpack that Help Scout vs Intercom conundrum right now and choose your winner!

Mar 17, 2023

10 Brilliant Self-Service Portal Examples You’ll Want to Follow

Developing a self-service portal is no easy task. However, things may get a lot easier if you see the vivid examples first. So comb through these 10 self-service portal examples to drive inspiration.

Mar 16, 2023

The Customer is Always Right. Or are They?

Who first said that the customer is always right, and what did they mean by it? Should you follow the concept or forget it once and for all? We explain the origins of this saying and give you the long-awaited answer...

Feb 01, 2023

77 Catchy Valentine’s Day Slogans and Phrases for Marketing in 2023

Valentine's day marketing and advertising slogans can go a long way for promo campaigns and customer communication. How to hit the right words? We've already come up with bang-up ideas for you.

Nov 22, 2022

30 Lucrative Black Friday Software Deals for Your Business in 2022

Do all these holiday season discounts make you feel dizzy? We've got you covered. This roundup features 27 massive Black Friday and Cyber Monday deals you don't want to miss. Be ready to apply your promo code!

Jan 27, 2022

Types of Emails Customers Would LOVE to Get from You

There are dozens of different types of emails around the internet. But we don’t want you to get confused. Read the article and concentrate on the main netmails customers eagerly await from you. No time to waste!

Dec 07, 2022

How Businesses Can Exploit Customer Service to Pump Lead Generation

Ready to glue customer service and lead generation together? In this post, you will find out how to do just that and invite the hottest leads with ease. Dive in!

Dec 05, 2022

Nail Popup Timing to Increase Your Conversion Like a Pro

Trying to figure out the best popup timing to get more leads and increase sales? We know the answer! In this article, find the best tips on when to display a popup window on your website.

Nov 25, 2022

What is Lead Generation in Digital Marketing and How to Make the Most of It?

In this post, we decided to finally make it clear what lead generation in digital marketing is. We also offer a few killer strategies on how to increase the number of leads. Have a look and keep growing 🚀

Dec 09, 2022

Top 7 Mobile Popup Best Practices to Engage Users in 2023 (+Examples)

Looking for the best tips and ideas on how to create an appealing mobile popup? We made sure to cover all the key points and provide you with some great examples. Please, enjoy!

Nov 21, 2022

9 Proven Customer Engagement Strategies to Keep Users in the Loop

We’ve conducted in-depth research to find the best customer engagement strategies that actually work. If you are looking for great ideas on how to keep users intent, this is high time to get inspired!

Jun 03, 2022

7 Time-Tested Strategies to Build Positive Customer Relationships

Positive customer relations mean higher revenue. If you are wondering how to build them, we are here at your service. Learn the top 7 proved strategies and make customers fall in love with your brand.

Oct 10, 2022

In-App Notifications vs. Push Notifications: Can You Tell the Difference?

In-app messaging vs. push notifications – what do they have in common? Or are they like apples and oranges? This is the conundrum we'll puzzle out. Step right in!

Jun 08, 2022

The Power of Mobile Customer Engagement: How to Better It in 7 Ways

Mobile customer engagement works only if done smartly. How to do that and not make a mistake? Learn 7 ways of how to enhance it and be the king.

Aug 12, 2021

The Ultimate Guide to In-App Messaging

Do you want to put in-app messaging to work? We can give you a little nudge here. Look at our extensive guide on the topic and ace customer communications inside a web or mobile application.