It’s the very beginning of integration with Zapier and its huge marketplace of different apps. The integration is in BETA now, so there is the only one action available – Create customer. But we have some important instant triggers at you disposal:
- New chat created
- Chat status updated
- Chat assignee updated
- Chat closed
- New customer created
- Customer email updated
- Customer tags updated
- Customer unsubscribed
To connect HelpCrunch with your Zapier account you need to go to Settings → Channels → Integrations and copy your unique Zapier API key from there:
While creating your Zap paste it here:
Read Also
🪄 Create stellar content with new AI Editor for Knowledge Base
Introducing our new AI-powered feature, the AI Editor for Knowledge Base. This tool will allow you to speed up the writing of articles and documentation. Grab new possibilities!
⏰ Set up a waiting time for a response in our chatbot editor
We are introducing new chatbot features to improve your productivity. Now, you can set up a waiting time for response in a chatbot editor, and merge bot flows. Read for more details!
📈 Meet a new Workload tab in Reports for better customer support team performance
Do you want to track the workload on your support reps to balance their work and improve performance? Now, you can do just that with the help of the HelpCrunch tool. Read to learn more!
