It’s the very beginning of integration with Zapier and its huge marketplace of different apps. The integration is in BETA now, so there is the only one action available – Create customer. But we have some important instant triggers at you disposal:
- New chat created
- Chat status updated
- Chat assignee updated
- Chat closed
- New customer created
- Customer email updated
- Customer tags updated
- Customer unsubscribed
To connect HelpCrunch with your Zapier account you need to go to Settings → Channels → Integrations and copy your unique Zapier API key from there:
While creating your Zap paste it here:
Read Also
🤖 Introducing HelpCrunch AI Agents: multichannel and fully under your control
Meet HelpCrunch AI Agents! Handle up to 80% of customer requests automatically and scale your support while reducing costs.
🖖 December 2024 Updates: Viber Welcome Message, UX Improvements & More
Check all the technical upgrades and performance enhancements we’ve made to improve your HelpCrunch experience.
📈 New in Reports: Assigned First Response Time metric & channel insights
Check out updated Reports with Assigned First Response Time metric, channel insights, and more!
