Smart website chatbot to automate your support & sales workflow

Catch more leads on your website, speed up customer support, and provide contextual self-service with a touch of personalized automation.

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Trusted by thousands of businesses, big and small

The automation your customers will LOVE

Just craft a few proactive auto messages to greet and engage with your visitors at the right time based on any triggers you choose. The chatbot will handle your leads from there
Our chatbot for websites can collect information like email, company, and objectives. And your sales team can concentrate on, well, selling.
Before your team even joins the conversation, the chatbot will ask all the relevant questions, tag the customer, and route it to the right assignee.
An FAQ chatbot can ask relevant multiple-choice questions and send helpful knowledge base articles based on customers’ answers. Free up your time for more important tasks.

Your team will enjoy setting up website chatbots, too

Long gone are the days when you had to assign chats, tag customers, and ask repetitive questions. Put these trifle tasks on autopilot to save time and energy.
Decide which chats can be handled by the chatbot based on elaborate targeting conditions. Just pick the criteria a customer should match.
Reduce support workload by half. Your team can maintain a healthy work-life balance because chatbots works 24/7 for them. (Or should I say instead of them?)
You can’t be 100% how effective your chatbot is unless you measure its performance. See how many people have interacted with it and went through the entire flow.

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10 Types of Chatbots and How to Choose the Best for Your Business

FAQ chatbots, lead generation forms, AI – the choice can be tough. If you can’t decide which chatbot type to adopt, just check our quick overview.

Excellent platfrom for customer interaction with great support

We integrated HelpCrunch into our customer success workflow to replace two separate products, Zendesk and Intercom. So far it has successfully covered both functions at a more affordable price and provided some extra features as well. We like the easy-to-use interface, the features that allow us to efficiently handle all customer interaction (chat & email) as well as proactive chats and emails for our onboarding process. A great plus is that their support is great, having extensive documentation and a very responsive and knowledgeable team.

Adina Mihaita

Customer Success Engineer @ Pentest-Tools.com

Great tool to generate more website leads and provide multi-channel support

It’s multi-channel coverage and automated behaviour-based campaigns that result in increasing conversions and getting more qualified leads from our website and blog. It takes couple of minutes to set it up. This platform helps us to be in touch with our customer anytime and deliver them a great support of the channel of their choice. It also helps us to handle incoming inqueries much faster We managed to increase customer satisfaction and also improve our team performance.

Katarzyna Kowalczyk

Small business

Everything you need for your business

Get all the tools you need for your customer service, marketing, and sales

Live Chat

Build strong customer relationships with the help of an elegant live chat. You can install the widget in 2 minutes and enhance it with a built-in knowledge base or chatbot.
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Knowledge Base

AI

Sometimes, five-star customer support doesn’t even require one-to-one communication. Just add a knowledge base for customer self-service. Save time and effort in creating guides with an AI assistant.
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Chatbot

AI
Soon

Build sophisticated chatbot workflows to engage with your visitors and answer customers’ questions in multiple channels automatically. No coding required.
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Email Marketing

Not a single lead is left behind if you use one tool for holistic communication. Engage with your customers at every stage of the funnel with automated and manual email follow-ups.
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Popups

Promo campaigns, lead magnets, or friendly greetings. Craft timely contextual popups for different pages of your website and attract even more leads.
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Shared Inbox

AI

Unite all communication channels under one roof and answer customers’ questions more efficiently. Emails, messengers, social media – you name it.
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