Austin Guanzon

Austin Guanzon is the Tier 1 Support Manager for Dialpad, the leading AI-powered customer intelligence platform. He is a customer retention and technical support expert with experience at some of the largest tech service companies in the US. Austin is also the co-founder of the California based Infinity Martial Arts and he's been an instructor in the sport. Austin has written for other domains, such as zipBoard and StoreYa.