4.8 / 5


Based on 500+ user reviews

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  • Valeriy Kurilov, CEO

    SE Ranking

    We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.
  • João Mainardes, CEO & Creative Director


    Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.
  • Hung Trinh, Founder


    I love the quality of the product. You guys focus on the right things. Customer and product. Lovely to see.
  • Andrew Mathews, President

    Xenon Cloud Inc

    This software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.
  • Alperen Atmaca, Project Manager

    ATR Touristik

    I like HelpCrunch because it is just doing its work - and thanks to it the Chat Service topic is closed for us after a very short time and effort. Now it is just a matter of our support team to satisfy our customers and they got the best tool to do it.
  • Emil, CEO

    Ambassador Watches

    Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.
  • Mike Timashov, CEO

    CherryPie Studio

    I really like HelpCrunch! I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile app and we can always be online for our customers. Thanks!
  • Dion Tennekes, CTO


    Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
  • James McClean, Co-Founder


    I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.

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