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multi-channel
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conversation rating

Send requests to customers to rate their expirience after closing conversation.

conversation transcripts

Automatically send conversation transcripts to customers via email after closing conversation.

Import & Export

Import your existing customer database to HelpCrunch or export it from the system whenever needed.

Saved Responses

Respond faster with pre-made answers to common questions.

Notifications

Enable sound, browser, email, Slack alerts. Never miss a word.

Multi-product support

Use HelpCrunch chat on your website, cloud, and mobile apps.

Online status indication

See whether your users and teammates are online/offline.

Custom user attributes

Send your custom user attributes to HelpCrunch to always have more context to conversations.

multi-lingual service

Localize your widget and messages for visitors from different countries.

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Based on 500+ user reviews

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