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conversation rating
Send requests to customers to rate their expirience after closing conversation.
conversation transcripts
Automatically send conversation transcripts to customers via email after closing conversation.
Import & Export
Import your existing customer database to HelpCrunch or export it from the system whenever needed.
Saved Responses
Respond faster with pre-made answers to common questions.
Notifications
Enable sound, browser, email, Slack alerts. Never miss a word.
Multi-product support
Use HelpCrunch chat on your website, cloud, and mobile apps.
Online status indication
See whether your users and teammates are online/offline.
Custom user attributes
Send your custom user attributes to HelpCrunch to always have more context to conversations.
multi-lingual service
Localize your widget and messages for visitors from different countries.
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