![chat options](/img/ticketing/en/head-section/chat-options-example.webp)
conversation rating
Send requests to customers to rate their expirience after closing conversation.
conversation transcripts
Automatically send conversation transcripts to customers via email after closing conversation.
Import & Export
Import your existing customer database to HelpCrunch or export it from the system whenever needed.
Saved Responses
Respond faster with pre-made answers to common questions.
Notifications
Enable sound, browser, email, Slack alerts. Never miss a word.
Multi-product support
Use HelpCrunch chat on your website, cloud, and mobile apps.
Online status indication
See whether your users and teammates are online/offline.
Custom user attributes
Send your custom user attributes to HelpCrunch to always have more context to conversations.
multi-lingual service
Localize your widget and messages for visitors from different countries.
![crozdesk](/img/trust/crozdesk-trusted-vendor.webp)
![getapp-badge](/img/trust/getapp_badge.webp)
![best-roi](/img/trust/best-roi.webp)
![crowd-badge](/img/trust/crowd-badge.webp)
![capterra-badge](/img/trust/capterra-badge.webp)
![Statcounter](/img/clients/statcounter.webp)
![Seranking](/img/clients/seranking.webp)
![Halebop](/img/clients/halebop.webp)
![esb](/img/clients/esb.webp)
![Fitlap](/img/clients/fitlap.webp)
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