Welcome to helpcrunch

Activate your account below and start using HelpCrunch to drive more revenue for your business

main chat
live chat
email
marketing
Help Desk

your standard plan Includes:

1 agent

Team member is anyone registered with your team on HelpCrunch.

3 chat auto messages

Number of concurrent Active chat auto messages. You can create as many Drafts as you need.

3 email auto messages

Number of concurrent Active email auto messages. You can create as many Drafts as you need.

1,000 emails per month

This number includes:
  • Manual email follow-ups right form the agent chat;
  • One-time email blasts to your customers;
  • Emails from automated campaigns;
  • Auto-resend your chat messages via email if not seen by your visitors/customers.

Email forwarding

Set up email forwarding once and all new email messages will be automatically forwarded to your HelpCrunch account and appear as new chats, so that you can send replies back to your customers using Send by Email option

Help Desk

Track, prioritize, and close customer requests with 'chat as a ticket' approach.

Branded popups

Create popups to drive user actions and capture more leads. Popups have HelpCrunch branding with no ability to add custom CSS styling.

Branded widget

HelpCrunch branding will be displayed on your chat widget.

Full customization

Full widget customization except your own CSS styling.

1 widget, Unlimited domains

You can install HelpCrunch on a number of domains or iOS/Android apps. You can use one and the same widget on a number of domains/apps. However, if you'd like to set up the widget differently on those domains/apps (color, texts, auto messages etc.) you will need a plan for the corresponding number of widgets.

Live chat support

CAN I STACK MULTIPLE CODES?

If you have purchased multiple (2,3 or more) licenses, you’ll get X as many agents, chat and email auto messages, emails per month, and widgets.
Insert one of your codes in the form above and you’ll be able to stack the rest in the Subscription settings after you activate your account.

Need help?

Access our Knowledge base to find step-by-step guides on how to install HelpCrunch chat widget on your website, invite other teammates, send auto messages, and more.
If any questions left or you’re interested in upgrading your account, just chat with us.

Activate your account

4.8 / 5

stars

Based on 500+ user reviews

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  • Valeriy Kurilov, CEO

    SE Ranking

    We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.
  • João Mainardes, CEO & Creative Director

    CREVTIVE

    Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.
  • Hung Trinh, Founder

    hung.no

    I love the quality of the product. You guys focus on the right things. Customer and product. Lovely to see.
  • Andrew Mathews, President

    Xenon Cloud Inc

    This software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.
  • Alperen Atmaca, Project Manager

    ATR Touristik

    I like HelpCrunch because it is just doing its work - and thanks to it the Chat Service topic is closed for us after a very short time and effort. Now it is just a matter of our support team to satisfy our customers and they got the best tool to do it.
  • Emil, CEO

    Ambassador Watches

    Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.
  • Mike Timashov, CEO

    CherryPie Studio

    I really like HelpCrunch! I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile app and we can always be online for our customers. Thanks!
  • Dion Tennekes, CTO

    NDWebSolutions

    Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
  • James McClean, Co-Founder

    Scrumi

    I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.

Start using HelpCrunch now

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