Looking for an affordable alternative to Intercom?

Build customer relationships without overspending.
HelpCrunch offers similar features for support, marketing and sales at a reasonable price.

Compare HelpCrunch vs Intercom
Knowledge base and widget
01

Unlimited contacts,
transparent pricing

Whether you reach 2K or 2M people each month, HelpCrunch stays affordable as your business grows. Our pricing is based on the number of team members and emails (if you use them) — no hidden fees for reached people or expensive add-ons. Pay for what you use.

Check pricing
unlimited contacts
02

INTERCOm DOESN'T OFFER TRUE MULTI-CHANNEL MESSAGING, but we DO

Manage customer requests more effectively with a shared inbox for all communication channels. Switch between chats and emails in one click. Receive and answer messages from Facebook, Instagram, and popular messengers in one dashboard.
WhatsApp integration - coming soon!

MULTI-CHANNEL MESSAGING
03

Free migration from Intercom

Excellent support is part of our DNA. But we want to take it a step further and migrate all the contacts, email templates, and site automations from your Intercom account for free. Just submit a request, and we'll take care of the rest.

Learn more
migrate from Intercom
04

Customer support
that actually
cares about you

Does it take days to get replies from Intercom?
Do they miss the point half the time?
HelpCrunch is customer-centric all the way. Our dedicated customer success team is always there for you, ready to assist with any issue you may have.

customer support
05

Customizable chat experience with a
full-scale help center

Сustomize your chat widget in any way you want, add special tweaks via custom CSS, and integrate the help center to reduce the number of requests. Not ready to talk? You can hide the chat section and show just the help center to turn your widget into a 24/7 self-service hub.

customizable chat
4.8 / 5
4.8 / 5
4.8 / 5
5 / 5

HelpCrunch vs Intercom

HelpCrunch logo Intercom logo
Plan Pro Starter
Price From $25/mo (1 team member) From $89/mo (2 seats)
Contact limit Unlimited 1,000 people reached / mo
Conversation rating
Help center in widget
Chat forms
Multiple widgets in one account 5 widgets
Custom CSS styling
Edit any widget text
Hide widget from certain pages (zero code)
Unbranded messenger
Facebook
Instagram
Telegram
Viber
Twitter
WhatsApp As an add-on
Chat routing
Bot rules (bot targeting)
Lead qualification
Article suggestions
Auto tagging
Receive inbound emails
Multichannel messaging (chat, email, social media, messengers)
Automatic chat routing
Articles in conversations
Saved responses
Custom inboxes
Knowledge base site
Custom domain name (CNAME)
Search autocomplete with suggestions
WYSIWYG editor
Meta data editing for SEO
In-app chat messages 1000 people reached / mo
Triggered chat messages 1000 people reached / mo
Bulk emails and triggered email messages As an add-on
Real-time delivery & metrics
Conversation volume
Team performance
Customer satisfaction
Article ratings
Failed knowledge base searches
SSL encryption
User authentication
JavaScript / REST API
iOS/Android SDK
Webhooks
Live chat & email support
Self-service support
Personal onboarding assistant
Free data migration

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