Looking for an affordable alternative to Intercom?

Build customer relationships without overspending.
HelpCrunch offers similar features for support, marketing and sales at a reasonable price.

Compare HelpCrunch vs Intercom

Unlimited contacts,
transparent pricing

Whether you reach 2K or 2M people each month, HelpCrunch stays affordable as your business grows. Our pricing is based on the number of team members and emails (if you use them) — no hidden fees for reached people or expensive add-ons. Pay for what you use.

Check pricing
unlimited contacts


Manage customer requests more effectively with a shared inbox for all communication channels. Switch between chats and emails in one click. Receive and answer messages from Facebook, Instagram, and popular messengers in one dashboard.
WhatsApp integration - coming soon!


Free migration from Intercom

Excellent support is part of our DNA. But we want to take it a step further and migrate all the contacts, email templates, and site automations from your Intercom account for free. Just submit a request, and we'll take care of the rest.

Learn more
migrate from Intercom

Customer support
that actually
cares about you

Does it take days to get replies from Intercom?
Do they miss the point half the time?
HelpCrunch is customer-centric all the way. Our dedicated customer success team is always there for you, ready to assist with any issue you may have.

customer support

Customizable chat experience with a
full-scale help center

Сustomize your chat widget in any way you want, add special tweaks via custom CSS, and integrate the help center to reduce the number of requests. Not ready to talk? You can hide the chat section and show just the help center to turn your widget into a 24/7 self-service hub.

customizable chat
4.8 / 5
4.8 / 5
4.8 / 5
5 / 5

HelpCrunch vs Intercom

HelpCrunch logo Intercom logo
Plan Pro Advanced
Price From $25/mo (1 team member) From $99/mo (1 seat)
Conversation rating
Help center in widget
Unbranded messenger
Chat forms
Multiple widgets in one account 5 widgets
Custom CSS styling
Hide widget from certain pages (zero code)
Chat routing
Bot rules (bot targeting)
Lead qualification
Article suggestions
Auto tagging
Receive inbound emails
Multichannel messaging (chat, email, social media, messengers)
Automatic chat routing
Articles in conversations
Saved responses
Custom inboxes
Knowledge base site
Custom domain name (CNAME)
Search autocomplete with suggestions
WYSIWYG editor
Meta data editing for SEO
In-product chat messages From $499/mo for 3,000 messages sent/mo
Bulk emails and triggered email messages From $0.0004 to $0.02 per email sent From $0.003 to $0.045 per email sent
Real-time delivery & metrics
AI Editor for Inbox
AI Editor for Knowledge Base
AI Reply Assistant for Inbox Coming soon
AI Chatbot Coming soon $0.99 per resolution
Conversation volume
Team performance
Customer satisfaction
Article ratings
Failed knowledge base searches
SSL encryption
User authentication
JavaScript / REST API
iOS/Android SDK
Live chat & email support
Self-service support
Personal onboarding assistant
Free data migration

Start using HelpCrunch now

Free trial. Set up in minutes. No credit card required.

This website uses cookies to ensure you get the best experience on our website. Find out more