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Knowledge base
for 24/7 customer self-service

Offer self-service customer support and reduce load for your team.
Customers get instant answers in help articles, you receive fewer support requests.

4.8 / 5

Based on 500+ user reviews

seo-
friendly

article
Reports

advanced
customization

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search engine indexing

Optimize your content for search engines: specify metadata, H1-H3, URL, and auto-generate sitemap.

chat in knowledge base

Easily integrate the HelpCrunch chat widget into your knowledge base to provide all-around user support.

Custom domain

Specify custom domain for your knowledge base with the help of CNAME.

custom links

Place custom and social media links in the header and footer of your knowledge base.

instant previews

View exactly how your articles will look like for your customers prior to publishing them.

custom css & JS code

Customize your knowledge base with custom images, add CTA buttons to articles, and more.

Valeriy Kurilov, CEO

SE Ranking

We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.

João Mainardes, CEO & Creative Director

CREVTIVE

Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.

Hung Trinh, Founder

hung.no

I love the quality of the product. You guys focus on the right things. Customer and product. Lovely to see.

Andrew Mathews, President

Xenon Cloud Inc

This software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.

Alperen Atmaca, Project Manager

ATR Touristik

I like HelpCrunch because it is just doing its work - and thanks to it the Chat Service topic is closed for us after a very short time and effort. Now it is just a matter of our support team to satisfy our customers and they got the best tool to do it.

Emil, CEO

Ambassador Watches

Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.

Mike Timashov, CEO

CherryPie Studio

I really like HelpCrunch! I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile app and we can always be online for our customers. Thanks!

Dion Tennekes, CTO

NDWebSolutions

Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!

James McClean, Co-Founder

Scrumi

I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.

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Knowledge base for 24/7 customer self-service

Knowledge base
for 24/7 customer self-service