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Knowledge base
for 24/7 customer self-service

Offer self-service customer support and reduce load for your team.
Customers get instant answers in help articles, you receive fewer support requests.

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search engine indexing

Optimize your content for search engines: specify metadata, H1-H3, URL, and auto-generate sitemap.

chat in knowledge base

Easily integrate HelpCrunch chat widget into your knowledge base to provide all-around user support.

Custom domain

Specify custom domain for your knowledge base with the help of CNAME.

custom links

Place custom and social media links in the header and footer of your knowledge base.

instant previews

View exactly how your articles will look like for your customers prior to publishing them.

custom css & JS code

Customize your knowledge base with custom images, add CTA buttons to articles, and more.

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