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Best Free live chat software

Install and customize free live chat widget for your website in less than 5 minutes

4.8 / 5

Based on 500+ user reviews

Free Helprunch live chat features

Saved Responses

Respond faster with pre-made answers to common questions

Typing insight

Keep people in chat by letting them see when you're typing

Customization

Make HelpCrunch Live Chat an integral part of your website

Chat tags

Categorize, sort and quickly filter your chats

Live visitor profiles

See visitor's personal and behavioral data (e.g last page)

Notifications

Enable sound, browser, email, slack alerts. Never miss a word

Explore 50+ HelpCrunch Features

Where’s the catch?

There is no catch.
At HelpCrunch we want to empower as many business owners and early-stage startups to make conversations with your customers more accessible and real-time.

what’s included in
$0 plan?

1 agent
1 chat auto message
30 days chat history
500 contacts
Basic widget customization
Branded widget
Live chat support

Stay on free plan forever
or upgrade when needed

If you want to get unlimited conversations, more auto messages and connect your team members to your organization, consider upgrading to a paid plan. You can also go for a 14-day free trial on any paid plan. Paid plans start at just $12/mo. Visit our pricing for more info.

What will I get after sign up?

Your HelpCrunch Trial starts on a fully-featured Pro Plan for 5 team members that includes unlimited chat auto messages, full widget's customization and unbranding. You can add up to 5 websites or apps to your HelpCrunch account. Unfortunately, by default we do not provide the possibility to trial emails, but you can request that via the chat. Have questions?
Chat with us!

What about support?

Your Trial Plan, as well as all our Paid Plans, includes a personal onboarding assistant, available via the chat. Feel free to ask all your questions in the chat and be sure we’ll do our best to provide you with an outstanding support.

What if i want to try your emails or a custom plan for more team members?

Just register your Free Trial account and chat with us from your HelpCrunch account explaining what custom plan you want to try. We’ll ask you just a few questions and will set up your trial account according to your requirements.

Do I need to enter my credit card data during the trial period?

Nope. The 14-day trial period doesn’t require a credit card. You should enter your billing information only in the case you decide to subscribe to a paid plan. We’ll be more than happy to see you among our paying customers 😊

Dion Tennekes, CTO

NDWebSolutions

Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
James McClean, Co-Founder

Scrumi

I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.
Valeriy Kurilov, CEO

SE Ranking

We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.
João Mainardes, CEO & Creative Director

CREVTIVE

Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.
Hung Trinh, Founder

hung.no

I love the quality of the product. You guys focus on the right things. Customer and product. Lovely to see.
Andrew Mathews, President

Xenon Cloud Inc

This software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.
Alperen Atmaca, Project Manager

ATR Touristik

I like HelpCrunch because it is just doing its work - and thanks to it the Chat Service topic is closed for us after a very short time and effort. Now it is just a matter of our support team to satisfy our customers and they got the best tool to do it.
Emil, CEO

Ambassador Watches

Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.
Mike Timashov, CEO

CherryPie Studio

I really like HelpCrunch! I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile app and we can always be online for our customers. Thanks!
Dion Tennekes, CTO

NDWebSolutions

Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
James McClean, Co-Founder

Scrumi

I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.
Valeriy Kurilov, CEO

SE Ranking

We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.
João Mainardes, CEO & Creative Director

CREVTIVE

Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.