Welcome to helpcrunch

Number of concurrent Active email auto messages. You can create as many Drafts as you need.

• Manual email follow-ups right form the agent chat;
• One-time email blasts to your customers;
• Emails from automated campaigns;
• Auto-resend your chat messages via email if not seen by your visitors/customers.

Set up email forwarding once and all new email messages will be automatically forwarded to your HelpCrunch account and appear as new chats, so that you can send replies back to your customers using Send by Email option

Track, prioritize, and close customer requests with 'chat as a ticket' approach.

Create popups to drive user actions and capture more leads. Popups have HelpCrunch branding with no ability to add custom CSS styling.

HelpCrunch branding will be displayed on your chat widget.

Full widget customization except your own CSS styling.

You can install HelpCrunch on a number of domains or iOS/Android apps. You can use one and the same chat widget on a number of domains/apps. However, if you'd like to set up the chat differently on those domains/apps (color, texts, auto messages etc.) you will need a plan for the corresponding number of widgets.