{"id":222,"date":"2019-11-28T12:16:00","date_gmt":"2019-11-28T12:16:00","guid":{"rendered":"https:\/\/helpcrunch.com\/news\/?p=222"},"modified":"2026-04-01T08:15:36","modified_gmt":"2026-04-01T08:15:36","slug":"getapp-names-helpcrunch-top-performer","status":"publish","type":"post","link":"https:\/\/helpcrunch.com\/news\/getapp-names-helpcrunch-top-performer\/","title":{"rendered":"\ud83d\udd1f GetApp names HelpCrunch one of the top 10 tools in the customer service category"},"content":{"rendered":"\n

We\u2019re glad to announce that HelpCrunch has been featured in the Top 10 of the Customer Service Software category<\/a> on GetApp. While our team is popping champagne already, I want to quickly share the good news with you!<\/p>\n\n\n\n

\"HelpCrunch<\/figure>\n\n\n\n

GetApp is a popular website where you can find, explore and compare software as a service (SaaS) products for any budget and need. It collects insights, trends, and validated user reviews to present the most detailed information and help you make an informed decision. <\/p>\n\n\n\n

Without exaggeration, millions of people turn to GetApp when searching for a business solution. And when they need a customer service tool, HelpCrunch would be in the Top10 there.<\/p>\n\n\n\n

GetApp\u2019s rating is based on several factors such as reviews, functionality, integrations, mobile, and security.<\/p>\n\n\n\n

According to GetApp\u2019s representative, HelpCrunch exceeded category average out of hundreds of Customer Service solutions considered for this ranking across three factors, especially in Mobile.<\/strong><\/p>\n\n\n\n

So, we\u2019re super honored and thrilled to be featured in this list along with such awesome tools as SalesForce, Jira and Zendesk. It\u2019s a good company to be in! <\/p>\n\n\n\n

And this is just the beginning! We\u2019re developing our toolset at a blistering pace with our brand new interface ready to be released very soon.<\/p>\n\n\n\n

We\u2019re even more pleased to know that it\u2019s you, our beloved users who helped us to advance so far this year.<\/p>\n\n\n\n

It\u2019s you who have left awesome reviews on GetApp, Software Advice, and Capterra, which allowed us to get an overwhelming rating of 4.8-4.9 \/ 5 stars on G2 and Capterra.<\/p>\n\n\n\n

It\u2019s you who gave us tons of feedback and material to work on.<\/p>\n\n\n\n

And it\u2019s you we\u2019re constantly improving for.<\/p>\n\n\n\n

HelpCrunch has everything we need to automate the process of catching leads, providing necessary information to them and don\u2019t let them forget about us after we had a chat. All the features are pretty detailed which helps to create what you really need. – GetApp<\/a><\/em><\/p>\n\n\n\n

\"HelpCrunch-GetApp-review\"<\/figure>\n\n\n\n

So, see you in the Top3 next year? We definitely hope so!<\/p>\n","protected":false},"excerpt":{"rendered":"

We\u2019re glad to announce that HelpCrunch has been featured in the Top 10 of the Customer Service Software category on GetApp. While our team is popping champagne already, I want to quickly share the good news with you! 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