{"id":196,"date":"2018-10-05T11:36:00","date_gmt":"2018-10-05T11:36:00","guid":{"rendered":"https:\/\/helpcrunch.com\/news\/?p=196"},"modified":"2026-04-01T08:24:19","modified_gmt":"2026-04-01T08:24:19","slug":"g2-names-helpcrunch-high-performer","status":"publish","type":"post","link":"https:\/\/helpcrunch.com\/news\/g2-names-helpcrunch-high-performer\/","title":{"rendered":"\u26f0\ufe0f HelpCrunch is a high performer in G2 Crowd\u2019s fall 2018 report"},"content":{"rendered":"\n<p>According to the G2 Crowd\u2019s Fall 2018 report,&nbsp;<a href=\"https:\/\/helpcrunch.com\/\">HelpCrunch<\/a>&nbsp;has been named a&nbsp;<strong>\u2018High Performer\u2019<\/strong>&nbsp;in the customer success software category. Yep, we\u2019re cool \ud83d\ude42<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2018\/10\/g2-crowd-review-of-HelpCrunch.png\" alt=\"\" class=\"wp-image-1091\"\/><\/figure>\n\n\n\n<p>What it means in plain English is that our users have been actively reviewing and recommending us to the world. So we decided to take a moment and thank you all for your positive feedback.<\/p>\n\n\n\n<p>&#8220;Crowd reports are based on data provided to us by real users. We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.&#8221; &#8211; <em>Michael Fauscette, Chief Research Officer @ G2 Crowd<\/em><\/p>\n\n\n\n<p>We\u2019ve always valued our reputation and your kind words mean a great deal for us. Those who have been using our tool for a while now, know that we pay attention to each of your requests. You\u2019re probably familiar with our customer success specialist Konstantin who is always there for you.<\/p>\n\n\n\n<p>You can be sure Konstantin is forwarding all of your requests to the rest of the team (and I mean ALL of your requests) and we discuss them in detail. When possible, we\u2019re always trying to find the best possible solution for each of them.<\/p>\n\n\n\n<p>Moreover, it\u2019s not that rare when we go and add new tiny features, buttons, and options to our software \u2013 by a single request from a client.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2018\/10\/Kostia-chat-review.png\" alt=\"\" class=\"wp-image-1093\"\/><\/figure>\n\n\n\n<p>That\u2019s why we are all the more pleased to see you notice and value our effort.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">About G2 Crowd<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.g2crowd.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">G2 Crowd<\/a>, the world\u2019s leading business solution review platform, leverages more than 381,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd\u2019s site to gain unique insights.<\/p>\n\n\n\n<p>If you want to check out what our (highly satisfied) clients have to say about us or are willing to leave your own review of HelpCrunch, just visit our&nbsp;<a href=\"https:\/\/www.g2.com\/products\/helpcrunch\/reviews\" target=\"_blank\" rel=\"noreferrer noopener\">review page<\/a>&nbsp;at G2 Crowd!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to the G2 Crowd\u2019s Fall 2018 report,&nbsp;HelpCrunch&nbsp;has been named a&nbsp;\u2018High Performer\u2019&nbsp;in the customer success software category. Yep, we\u2019re cool \ud83d\ude42 What it means in plain English is that our users have been actively reviewing and recommending us to the world. So we decided to take a moment and thank you all for your positive [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":203,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-196","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u26f0\ufe0f HelpCrunch is a high performer in G2 Crowd\u2019s fall 2018 report<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u26f0\ufe0f HelpCrunch is a high performer in G2 Crowd\u2019s fall 2018 report\" \/>\n<meta property=\"og:description\" content=\"According to the G2 Crowd\u2019s Fall 2018 report,&nbsp;HelpCrunch&nbsp;has been named a&nbsp;\u2018High Performer\u2019&nbsp;in the customer success software category. 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