{"id":1508,"date":"2024-01-16T07:39:49","date_gmt":"2024-01-16T07:39:49","guid":{"rendered":"https:\/\/helpcrunch.com\/news\/?p=1508"},"modified":"2025-11-24T21:17:43","modified_gmt":"2025-11-24T21:17:43","slug":"refreshed-contacts","status":"publish","type":"post","link":"https:\/\/helpcrunch.com\/news\/refreshed-contacts\/","title":{"rendered":"\ud83d\udccb Updated Contacts: Streamlining contacts with style"},"content":{"rendered":"\n

The year has just kicked off, and we’re already rolling out product updates. \u2728 Earlier, we announced that you can now enable and disable interaction time with the chatbot from the FRT reports<\/a>. But today, let’s not dive into that; instead, we want to showcase the refreshed look of Contacts!<\/p>\n\n\n\n

\ud83d\udcdd Managing your contacts is now even more convenient<\/h2>\n\n\n\n

As developers and HelpCrunch users, we understand the importance of interface convenience, especially when dealing with extensive databases like contacts. With this in mind, we wake up and rush to optimize. So, here’s the outcome of our efforts \u2014 the new appearance of Contacts!<\/p>\n\n\n\n

\"new<\/figure>\n\n\n\n

Our Customer Success Managers and Marketing Managers are equally thrilled about these updates \ud83d\ude01 We’ve completely revamped the layout of key interface elements, making navigation intuitive and straightforward. Notably, it’s now more convenient.<\/p>\n\n\n\n

\u270f\ufe0f Contact management: <\/strong>The “Export” button is now above the contacts, allowing quick export of them all or specific segments. The design of the Contact addition window has also been updated.<\/p>\n\n\n\n

\ud83d\udd0d Contact search:<\/strong> Besides a dedicated quick search field for contacts by name, email, or phone, you can also swiftly load previously saved segments or filter by attributes.<\/p>\n\n\n\n

\ud83d\udcc1 Segment management: <\/strong>Quickly create dynamic segments based on user attributes and filters. The \u201cSave as segment\u201d button is now located above the contacts, and a separate menu for loading previously saved segments includes a preview feature.<\/p>\n\n\n\n

\ud83e\uddee Filters management: <\/strong>Regarding filters \u2013 we’ve separated them into a dedicated button for ease of use. It allows you to filter contacts swiftly by basic or custom attributes.<\/p>\n\n\n\n

We have also significantly improved the loading speed of the contacts page, which is crucial for efficiently working with the customer database.For more in-depth information about Contacts, dive into our Knowledge base<\/a>. But most importantly, go ahead and give it a spin yourself!<\/p>\n","protected":false},"excerpt":{"rendered":"

The year has just kicked off, and we’re already rolling out product updates. \u2728 Earlier, we announced that you can now enable and disable interaction time with the chatbot from the FRT reports. But today, let’s not dive into that; instead, we want to showcase the refreshed look of Contacts! \ud83d\udcdd Managing your contacts is […]<\/p>\n","protected":false},"author":3,"featured_media":1506,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1508","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"\n\ud83d\udccb Updated Contacts: Streamlining contacts with style<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\ud83d\udccb Updated Contacts: Streamlining contacts with style\" \/>\n<meta property=\"og:description\" content=\"The year has just kicked off, and we’re already rolling out product updates. \u2728 Earlier, we announced that you can now enable and disable interaction time with the chatbot from the FRT reports. 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