{"id":1147,"date":"2023-08-29T12:46:20","date_gmt":"2023-08-29T12:46:20","guid":{"rendered":"https:\/\/helpcrunch.com\/news\/?p=1147"},"modified":"2026-04-01T07:32:42","modified_gmt":"2026-04-01T07:32:42","slug":"ai-editor-for-inbox-beta","status":"publish","type":"post","link":"https:\/\/helpcrunch.com\/news\/ai-editor-for-inbox-beta\/","title":{"rendered":"\ud83e\ude84 Take AI Editor for Inbox Beta for a spin and share your feedback with us"},"content":{"rendered":"\n<p>Did you know that HelpCrunch is on a mission to deliver the most valuable AI features to its customers with utmost priority? And the first tool powered by artificial intelligence is already in Beta!&nbsp;<\/p>\n\n\n\n<p>Welcome to HelpCrunch\u2019s AI firstborn &#8211; <strong>AI Editor for Inbox Beta!<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is AI Editor for Inbox?<\/h2>\n\n\n\n<p>AI Editor for Inbox is a tool that can process custom text entered by the support agent in a chat or email window in Shared Inbox and format responses to enhance the quality of the message. But most importantly, it saves a customer service team lots of time, streamlining simple actions.&nbsp;<\/p>\n\n\n\n<p>Here is a quick list of what AI Editor can do with entered text right in the Inbox:<\/p>\n\n\n\n<p>\u2705 Rephrase the message<br>\u2705 Translate text<br>\u2705 Check grammar<br>\u2705 Change the tone to a friendly or more formal one<br>\u2705 Make the message provided longer or shorter.<\/p>\n\n\n\n<p>Look at the GIF below to see how our AI Editor can turn one short sentence into a proper, sophisticated reply that you can send to a customer in seconds.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/helpcrunch.com\/news\/wp-content\/uploads\/2023\/08\/AI-editor-for-inbox-expand.gif\" alt=\"AI-editor-for-inbox-expand\" class=\"wp-image-1127\" width=\"621\" height=\"388\"\/><\/figure><\/div>\n\n\n\n<p><em>*Follow the magic wand in the chat\/email window in your Shared Inbox to access all the AI Editor functionality and craft a perfect response to your customers.&nbsp;<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to take AI Editor for Inbox Beta for a Spin?<\/h2>\n\n\n\n<p>Be among the first HelpCrunch users to lay their hands on AI Editor and experience the benefits of smart message creation in the Inbox.&nbsp;<\/p>\n\n\n\n<p>How to start using a new AI tool? First, you need to have an active HelpCrunch account. If you haven\u2019t created it yet, you can do so right now, and <a rel=\"noreferrer noopener\" href=\"https:\/\/helpcrunch.com\/signup.html?utm_source=banner_en&amp;utm_medium=banner_news&amp;utm_campaign=ai_editor_beta_banner_news\" target=\"_blank\">get access to a 14-day free trial<\/a>.\u00a0<\/p>\n\n\n\n<p>To get started, go to your &#8220;Inbox&#8221;, open any customer chat, and start typing. That&#8217;s where you&#8217;ll see the &#8220;AI editor&#8221; button \ud83e\ude84. Feel free to click on it and test the possibilities of the new functionality! For more details about the AI Editor, <a href=\"https:\/\/docs.helpcrunch.com\/en\/helpcrunch-ai-suite\/ai-editor-for-inbox-beta\" target=\"_blank\" rel=\"noreferrer noopener\">read the link<\/a>.<\/p>\n\n\n\n<p>All that we ask in return is your feedback on the user experience with AI Editor for Inbox so that we can keep improving it!&nbsp;<\/p>\n\n\n\n<p>In case of any questions, please feel free to contact us in a live chat. HelpCrunch is always at your service \ud83d\udc81\u200d\u2640\ufe0f<\/p>\n\n\n\n<p>Thank you for staying with us, and happy AI-editing,&nbsp;<br>Enjoy!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that HelpCrunch is on a mission to deliver the most valuable AI features to its customers with utmost priority? And the first tool powered by artificial intelligence is already in Beta!&nbsp; Welcome to HelpCrunch\u2019s AI firstborn &#8211; AI Editor for Inbox Beta! What is AI Editor for Inbox? AI Editor for Inbox [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1129,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1147","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\ud83e\ude84 Take AI Editor for Inbox Beta for a spin and share your feedback with us<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\ud83e\ude84 Take AI Editor for Inbox Beta for a spin and share your feedback with us\" \/>\n<meta property=\"og:description\" content=\"Did you know that HelpCrunch is on a mission to deliver the most valuable AI features to its customers with utmost priority? 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