main chat
Free
migration
live chat & email
integration
60% More
affordable

Emil, CEO

Ambassador Watches

Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.

Unified solution for your customer service

Perfect
live chat

Help, engage, and convert your website visitors in real time.

Email automation

Target customers with personalized email marketing campaigns.

Simple Help Desk

Manage multi-channel customer communication from one dashboard.

HelpCrunch vs LiveChat comparison



HelpCrunch - Premium


LiveChat - Business
Subscription
Plan HelpCrunch - Premium LiveChat - Business
Features Live chat + Auto messages + Emailing + Help Desk & Ticketing + Knowledge Base Live chat + Greetings + Ticketing
Pricing $49/mo $59/mo
Annual Subscription (Save 20%) (Save 15%)
Free trial (14-day) (30-day)
Live Chat
Multi-channel messaging (chat/email)
In-app messaging (Web, iOS, Android)
Multi-product support
Offline Form
Pre-chat form
Emoji & Stickers
Saved responses
Live visitor profiles
File sharing
Chat history unlimited unlimited
Chat rating
Typing insight
Message sneak peek
Agent performance reports
Customer satisfaction reports
Auto Messages
Targeted in-app chats
Email auto messages
Delayed messages
Sent / opened / replied status
Triggered proactive chats (greetings)
Emailing
Automatically resend unseen chat messages via email
One-time manual email messages (e.g. newsletters)
Email editor
Email templates
Real-time delivery and open tracking
Email delivery settings
Email notifications
Help Desk & Ticketing
Shared Inbox (chats and email tickets)
Merge conversations
Audience segments
Chat notes
Chat tags
Chat transcripts
Assign chats
Block / unsubscribe customers
Email Forwarding
Knowledge Base
Meta data editing for SEO
Search autocomplete with suggestions
WYSIWYG editor
Article ratings
Reports
Own domain name with CNAME
Customization
Chat button styles (icon/tab/button)
Chat widget resizing
Chat wallpapers
Chat localization
Custom CSS styling
Remove branding
Preset and custom chat colors
Chat widget repositioning
Company logo and agents' avatars
Settings
Deep integration with your product
Team operating hours
Team online status indication
Slack notifications
Sound, browser, email notifications
Agents online status indication
Roles and permissions
Custom attributes
Third-party integrations
Security
SSL Encryption
Apps and API
Web SDK
iOS SDK
Android SDK
Web App
iOS App
Android App
Customer service
Free personal on-boarding assistant
Fine-tuning for specific business needs
Setup Assistance
Live Chat Support
Email Support
Knowledge Base Support

4.9 / 5

stars

Based on 300+ user reviews

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