{"id":39,"name":"Tetiana Shataieva","url":"","description":"Tetiana was born in Ukraine, Dnipro. She moved to Poland at the age of 21 to study journalism in Rzesz\u00f3w. Ever since, Tetiana has been writing for English, Polish, and Ukrainian publications about tech and customer service topics. In 2021, she joined the HelpCrunch content marketing team to write profound expert pieces about the best tips and findings from the customer support world.\r\n\r\nApart from writing, Tetiana is passionate about traveling, thus she has already visited 20+ countries, including the US and the UK. At the moment, Tetiana lives in England and is looking forward to coming back home to Ukraine very soon. 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