So, let\u2019s talk about those chat buttons in more detail. What exactly are they? And how do you acquire one for your website?<\/p>\n\n\n\n
What is a live chat button?<\/strong><\/h2>\n\n\n\nThe simplest live chat definition<\/a> states that it is an online messaging app that allows customers to communicate with businesses online in real time.<\/p>\n\n\n\nSo, where does this button stand in this arrangement?<\/p>\n\n\n\n
A live chat button is a small icon, usually located at the bottom right corner of a web page, that invites visitors to start chat conversations with a website owner. When people click the button, it\u2019ll open a live chat window where they can leave their messages and get real-time answers from your support agent.<\/p>\n\n\n
\n ![\"\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/live-chat-button-in-HelpCrunch-closed.png\")
Live chat button in HelpCrunch open and closed <\/figcaption><\/figure>\n ![\"\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/new-HelpCrunch-home-page_widget-open-online.png\")
<\/figcaption><\/figure><\/div><\/div>\n <\/div> <\/div>\n <\/div>\n\n\nUsually, you don\u2019t even notice if a website has this small button or not until you really need it. <\/p>\n\n\n\n
How to add a live chat button to your website<\/strong><\/h2>\n\n\n\nThis brings us to the most important part. How do companies add a live chat button to their website? Is there some kind of software or do they build their solutions from scratch?<\/p>\n\n\n\n
Usually, companies use third-party solutions for adding a chat widget<\/a>. The whole configuration process usually takes a couple of clicks and around 2-3 minutes, so you won\u2019t need any extraordinary technical skills.<\/p>\n\n\n\nThere is a plethora of best live chat software<\/a> on the market these days, which is all different by their UX, looks, and customization options. The installation process may also vary a little bit, but not much.<\/p>\n\n\n\n\n- Step 1 <\/li>\n<\/ul>\n\n\n\n
Usually, after you\u2019ve signed up, a tool will offer you a code snippet. <\/p>\n\n\n\n
\n- Step 2<\/li>\n<\/ul>\n\n\n\n
You\u2019d need to paste this code right before the closing <\/body> <\/em>tag of every page that you want to have a chat button on. That\u2019s right \u2013 if you don\u2019t want to have it on all of your pages, you just paste the code wherever you need and ignore the rest.<\/p>\n\n\n\nIf you run a website on WordPress, Shopify, Dukaan<\/a>, Magento, or other CMS, you can take advantage of native plugins<\/a> for them.<\/p>\n\n\n\n![\"live](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/live-chat-button-how-to-install.jpg\")
<\/figure>\n\n\n\n\n- Step 3<\/li>\n<\/ul>\n\n\n\n
Start customizing your live chat. <\/p>\n\n\n\n
If you want to go with HelpCrunch \u2014 it’s better to read our knowledge base that contains detailed info on how to add a live chat button to your website<\/a>, how to customize it, and more.<\/p>\n\n\n\nHow to add a live chat button to a mobile app<\/strong><\/h2>\n\n\n\nPeople often think of a live chat button as something that only websites can have when in fact mobile apps can benefit from it a lot. Not only is it a great way to resolve users\u2019 issues immediately but also an additional channel for you to get in touch with them. <\/p>\n\n\n\n
By integrating a chat button into your Android<\/a> or iOS<\/a> app you ensure higher customer service quality. This can be done with the help of HelpCrunch SDK.<\/p>\n\n\n\n![\"live](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/live-chat-button-how-to-install-1.jpg.jpg\")
<\/figure>\n\n\n\nWhen choosing chatting software, pay attention to their customization options in the first place, as well as straightforward setup. To do so, you would have to change it dramatically – from its color and position on a website to custom images and proactive greetings. <\/p>\n\n\n\n
How to customize your live chat button<\/strong><\/h2>\n\n\n\nCustomizable buttons are the first thing that your website visitors see and interact with. It should be nice and inviting as well as go together with your website design.<\/p>\n\n\n\n
That\u2019s why I\u2019d like to talk about customization separately on the example of HelpCrunch software. Please note that you can change your online button design separately for a desktop and a mobile app as well as separately for different pages of your website.<\/p>\n\n\n\n
So, here\u2019s what you can and should change about a chat widget after you\u2019ve added it to your website:<\/p>\n\n\n\n
Chat button placement<\/strong><\/h3>\n\n\n\nIt\u2019s important that visitors looking for information on your website can easily find your chat button, so you need to ensure it\u2019s clearly visible. Additionally, it should be easy for visitors to start communication, so make sure your live chat window opens upon clicking and functions smoothly.<\/p>\n\n\n\n
In HelpCrunch, you can choose the placement between the bottom left and bottom right of the screen. You can then set your custom button offset in pixels to move it higher or to the left\/right a little bit in your settings.<\/p>\n\n\n\n![\"live](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/live-chat-button-customization-1024x582.png\")
<\/figure>\n\n\n\nIt\u2019s also easy to hide a chat button from certain pages of a website (or show it on some other pages). You don\u2019t need to tweak the code even \u2013 just paste the links you need to the corresponding fields. Alternatively, you can only show it to your registered users so that random visitors won\u2019t be able to contact you (but that is rather a rare use case). If you need help with this \u2014 check out these instructions for setting up<\/a> a live chat widget.<\/p>\n\n\n\nChat button icons and colors<\/strong><\/h3>\n\n\n\nI guess this part is the most fun. First of all, you can choose the form for your chat button between an icon, button, and tab as well as make them squared, rounded, or in the form of a circle.<\/p>\n\n\n\n
HelpCrunch offers 13 pre-set icons for you to choose from. They are all nice and kind of self-explanatory, but that is just the beginning. You can go as far as adding your own custom image instead of a pre-set icon template which can be quite interesting.<\/p>\n\n\n\n
If you want to change its color, you can easily do so in the general \u2018Widget color<\/em>\u2019 section. Choose an overall theme and color or set your custom CSS code for color \u2014 and the whole chat widget will adopt the look. <\/p>\n\n\n\n![\"live](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/live-chat-button-how-to-install.png\")
<\/figure>\n\n\n\nChat button texts and languages<\/strong><\/h3>\n\n\n\nAs an option, you can design the button with some invitation or greeting message \u2013 something like \u2018chat with us\u2019<\/em> or \u2018contact us if you have any questions’<\/em>. It\u2019s not required, but it\u2019s more straightforward than just a button.<\/p>\n\n\n\nTo do that in HelpCrunch, you need to go to Settings<\/em> -> Channels<\/em> -> Website widgets<\/em> -> Localization<\/em>. If you choose to show the accompanying message, you can also localize it to any language you prefer. <\/p>\n\n\n\n![\"live](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/how-to-set-up-a-live-chat-widget-1--1024x581.png\")
<\/figure>\n\n\n\nProactive greetings for chat button<\/strong><\/h3>\n\n\n\nProactive greetings are something people rarely care about when they think about a chat button because it\u2019s not directly connected to them. But I believe it\u2019s important to take care of them early on as they can increase your chat button engagement, conversations, and sales.<\/p>\n\n\n\n
Proactive greetings or proactive chats are automated messages that are triggered by certain behavior of your website visitors. According to chat best practices<\/a>, customers appreciate their issues and concerns to be taken care of more quickly. Therefore, implementing a proactive chat on your website is a useful tactic to test.<\/p>\n\n\n\nWhat are those triggers for a proactive chat that cause it to pop up? For example, if someone stays on a certain page for longer than 15-20 seconds, the system can shoot them an automated message offering help. These messages will appear right near your chat button and invite people to click it, which is exactly why I decided to mention them in this article.<\/p>\n\n\n\n![\"live](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/live-chat-button-how-to-install-4.jpg\")
<\/figure>\n\n\n\nSo, when choosing live chat software, also pay attention to its auto messages functionality. This tool offers a great variety of triggers like current page, time spent on a page, number of visits, etc. You can also transfer any custom data you want to your HelpCrunch account \u2013 things like subscription data, subscription plan, the value of a purchase, etc.<\/p>\n\n\n\n
Specific live chat solutions<\/strong><\/h2>\n\n\n\n1. HelpCrunch<\/strong><\/h3>\n\n\n\nPricing: $15 per team member per month (if billed monthly)<\/em><\/strong><\/p>\n\n\n\nHelpCrunch<\/a> is an all-in-one customer support solution that offers a modern and fully customizable live chat widget among many other features. To my very subjective and biased taste, it\u2019s one of the best-looking chat buttons \u2014 slick and modern and is not overloaded with redundant elements.<\/p>\n\n\n\nIn terms of widget customization, this tool also leaves its competition behind. You can change virtually anything about your chat button right in the Settings<\/em> section \u2013> Website widgets<\/em> \u2013> Customization<\/em> and choose its color, accompanying text, position, and even add a custom photo button.<\/p>\n\n\n\n![\"live](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/how-to-set-up-a-live-chat-button-1-1024x579.png\")
<\/figure>\n\n\n\nHelpCrunch also offers a chatbot, email marketing automation, pop-ups, knowledge base builder, and upcoming AI agents \u2014 basically, all the features your team needs to provide first-class customer service that drives conversions.<\/p>\n\n\n\n
2. Zendesk<\/strong><\/h3>\n\n\n\nPricing: from $25 per agent per month (if billed monthly)<\/em><\/strong><\/p>\n\n\n\nEven though I\u2019m not the biggest fan of Zendesk\u2019s live chat widget (in contrast to their ticketing tools, which are the best on the market), it\u2019s got into this list. <\/p>\n\n\n\n
The cheapest package comes with no customization options for the Zendesk<\/a> button and offers quite limited widget functionality. Even on higher-tier plans, the customization options leave much to be desired and often not enough for users.<\/p>\n\n\n\n![\"live](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/how-to-set-up-a-live-chat-button-1.jpg\")
<\/figure>\n\n\n\n3. LiveChat<\/strong><\/h3>\n\n\n\nPricing: from $24 per seat per month (if billed monthly)<\/em><\/strong><\/p>\n\n\n\n
So, where does this button stand in this arrangement?<\/p>\n\n\n\n
A live chat button is a small icon, usually located at the bottom right corner of a web page, that invites visitors to start chat conversations with a website owner. When people click the button, it\u2019ll open a live chat window where they can leave their messages and get real-time answers from your support agent.<\/p>\n\n\n
Usually, you don\u2019t even notice if a website has this small button or not until you really need it. <\/p>\n\n\n\n
How to add a live chat button to your website<\/strong><\/h2>\n\n\n\nThis brings us to the most important part. How do companies add a live chat button to their website? Is there some kind of software or do they build their solutions from scratch?<\/p>\n\n\n\n
Usually, companies use third-party solutions for adding a chat widget<\/a>. The whole configuration process usually takes a couple of clicks and around 2-3 minutes, so you won\u2019t need any extraordinary technical skills.<\/p>\n\n\n\nThere is a plethora of best live chat software<\/a> on the market these days, which is all different by their UX, looks, and customization options. The installation process may also vary a little bit, but not much.<\/p>\n\n\n\n\n- Step 1 <\/li>\n<\/ul>\n\n\n\n
Usually, after you\u2019ve signed up, a tool will offer you a code snippet. <\/p>\n\n\n\n
\n- Step 2<\/li>\n<\/ul>\n\n\n\n
You\u2019d need to paste this code right before the closing <\/body> <\/em>tag of every page that you want to have a chat button on. That\u2019s right \u2013 if you don\u2019t want to have it on all of your pages, you just paste the code wherever you need and ignore the rest.<\/p>\n\n\n\nIf you run a website on WordPress, Shopify, Dukaan<\/a>, Magento, or other CMS, you can take advantage of native plugins<\/a> for them.<\/p>\n\n\n\n<\/figure>\n\n\n\n\n- Step 3<\/li>\n<\/ul>\n\n\n\n
Start customizing your live chat. <\/p>\n\n\n\n
If you want to go with HelpCrunch \u2014 it’s better to read our knowledge base that contains detailed info on how to add a live chat button to your website<\/a>, how to customize it, and more.<\/p>\n\n\n\nHow to add a live chat button to a mobile app<\/strong><\/h2>\n\n\n\nPeople often think of a live chat button as something that only websites can have when in fact mobile apps can benefit from it a lot. Not only is it a great way to resolve users\u2019 issues immediately but also an additional channel for you to get in touch with them. <\/p>\n\n\n\n
By integrating a chat button into your Android<\/a> or iOS<\/a> app you ensure higher customer service quality. This can be done with the help of HelpCrunch SDK.<\/p>\n\n\n\n<\/figure>\n\n\n\nWhen choosing chatting software, pay attention to their customization options in the first place, as well as straightforward setup. To do so, you would have to change it dramatically – from its color and position on a website to custom images and proactive greetings. <\/p>\n\n\n\n
How to customize your live chat button<\/strong><\/h2>\n\n\n\nCustomizable buttons are the first thing that your website visitors see and interact with. It should be nice and inviting as well as go together with your website design.<\/p>\n\n\n\n
That\u2019s why I\u2019d like to talk about customization separately on the example of HelpCrunch software. Please note that you can change your online button design separately for a desktop and a mobile app as well as separately for different pages of your website.<\/p>\n\n\n\n
So, here\u2019s what you can and should change about a chat widget after you\u2019ve added it to your website:<\/p>\n\n\n\n
Chat button placement<\/strong><\/h3>\n\n\n\nIt\u2019s important that visitors looking for information on your website can easily find your chat button, so you need to ensure it\u2019s clearly visible. Additionally, it should be easy for visitors to start communication, so make sure your live chat window opens upon clicking and functions smoothly.<\/p>\n\n\n\n
In HelpCrunch, you can choose the placement between the bottom left and bottom right of the screen. You can then set your custom button offset in pixels to move it higher or to the left\/right a little bit in your settings.<\/p>\n\n\n\n<\/figure>\n\n\n\nIt\u2019s also easy to hide a chat button from certain pages of a website (or show it on some other pages). You don\u2019t need to tweak the code even \u2013 just paste the links you need to the corresponding fields. Alternatively, you can only show it to your registered users so that random visitors won\u2019t be able to contact you (but that is rather a rare use case). If you need help with this \u2014 check out these instructions for setting up<\/a> a live chat widget.<\/p>\n\n\n\nChat button icons and colors<\/strong><\/h3>\n\n\n\nI guess this part is the most fun. First of all, you can choose the form for your chat button between an icon, button, and tab as well as make them squared, rounded, or in the form of a circle.<\/p>\n\n\n\n
HelpCrunch offers 13 pre-set icons for you to choose from. They are all nice and kind of self-explanatory, but that is just the beginning. You can go as far as adding your own custom image instead of a pre-set icon template which can be quite interesting.<\/p>\n\n\n\n
If you want to change its color, you can easily do so in the general \u2018Widget color<\/em>\u2019 section. Choose an overall theme and color or set your custom CSS code for color \u2014 and the whole chat widget will adopt the look. <\/p>\n\n\n\n<\/figure>\n\n\n\nChat button texts and languages<\/strong><\/h3>\n\n\n\nAs an option, you can design the button with some invitation or greeting message \u2013 something like \u2018chat with us\u2019<\/em> or \u2018contact us if you have any questions’<\/em>. It\u2019s not required, but it\u2019s more straightforward than just a button.<\/p>\n\n\n\nTo do that in HelpCrunch, you need to go to Settings<\/em> -> Channels<\/em> -> Website widgets<\/em> -> Localization<\/em>. If you choose to show the accompanying message, you can also localize it to any language you prefer. <\/p>\n\n\n\n<\/figure>\n\n\n\nProactive greetings for chat button<\/strong><\/h3>\n\n\n\nProactive greetings are something people rarely care about when they think about a chat button because it\u2019s not directly connected to them. But I believe it\u2019s important to take care of them early on as they can increase your chat button engagement, conversations, and sales.<\/p>\n\n\n\n
Proactive greetings or proactive chats are automated messages that are triggered by certain behavior of your website visitors. According to chat best practices<\/a>, customers appreciate their issues and concerns to be taken care of more quickly. Therefore, implementing a proactive chat on your website is a useful tactic to test.<\/p>\n\n\n\nWhat are those triggers for a proactive chat that cause it to pop up? For example, if someone stays on a certain page for longer than 15-20 seconds, the system can shoot them an automated message offering help. These messages will appear right near your chat button and invite people to click it, which is exactly why I decided to mention them in this article.<\/p>\n\n\n\n<\/figure>\n\n\n\nSo, when choosing live chat software, also pay attention to its auto messages functionality. This tool offers a great variety of triggers like current page, time spent on a page, number of visits, etc. You can also transfer any custom data you want to your HelpCrunch account \u2013 things like subscription data, subscription plan, the value of a purchase, etc.<\/p>\n\n\n\n
Specific live chat solutions<\/strong><\/h2>\n\n\n\n1. HelpCrunch<\/strong><\/h3>\n\n\n\nPricing: $15 per team member per month (if billed monthly)<\/em><\/strong><\/p>\n\n\n\nHelpCrunch<\/a> is an all-in-one customer support solution that offers a modern and fully customizable live chat widget among many other features. To my very subjective and biased taste, it\u2019s one of the best-looking chat buttons \u2014 slick and modern and is not overloaded with redundant elements.<\/p>\n\n\n\nIn terms of widget customization, this tool also leaves its competition behind. You can change virtually anything about your chat button right in the Settings<\/em> section \u2013> Website widgets<\/em> \u2013> Customization<\/em> and choose its color, accompanying text, position, and even add a custom photo button.<\/p>\n\n\n\n<\/figure>\n\n\n\nHelpCrunch also offers a chatbot, email marketing automation, pop-ups, knowledge base builder, and upcoming AI agents \u2014 basically, all the features your team needs to provide first-class customer service that drives conversions.<\/p>\n\n\n\n
2. Zendesk<\/strong><\/h3>\n\n\n\nPricing: from $25 per agent per month (if billed monthly)<\/em><\/strong><\/p>\n\n\n\nEven though I\u2019m not the biggest fan of Zendesk\u2019s live chat widget (in contrast to their ticketing tools, which are the best on the market), it\u2019s got into this list. <\/p>\n\n\n\n
The cheapest package comes with no customization options for the Zendesk<\/a> button and offers quite limited widget functionality. Even on higher-tier plans, the customization options leave much to be desired and often not enough for users.<\/p>\n\n\n\n<\/figure>\n\n\n\n3. LiveChat<\/strong><\/h3>\n\n\n\nPricing: from $24 per seat per month (if billed monthly)<\/em><\/strong><\/p>\n\n\n\n
There is a plethora of best live chat software<\/a> on the market these days, which is all different by their UX, looks, and customization options. The installation process may also vary a little bit, but not much.<\/p>\n\n\n\n Usually, after you\u2019ve signed up, a tool will offer you a code snippet. <\/p>\n\n\n\n You\u2019d need to paste this code right before the closing <\/body> <\/em>tag of every page that you want to have a chat button on. That\u2019s right \u2013 if you don\u2019t want to have it on all of your pages, you just paste the code wherever you need and ignore the rest.<\/p>\n\n\n\n If you run a website on WordPress, Shopify, Dukaan<\/a>, Magento, or other CMS, you can take advantage of native plugins<\/a> for them.<\/p>\n\n\n\n Start customizing your live chat. <\/p>\n\n\n\n If you want to go with HelpCrunch \u2014 it’s better to read our knowledge base that contains detailed info on how to add a live chat button to your website<\/a>, how to customize it, and more.<\/p>\n\n\n\n People often think of a live chat button as something that only websites can have when in fact mobile apps can benefit from it a lot. Not only is it a great way to resolve users\u2019 issues immediately but also an additional channel for you to get in touch with them. <\/p>\n\n\n\n By integrating a chat button into your Android<\/a> or iOS<\/a> app you ensure higher customer service quality. This can be done with the help of HelpCrunch SDK.<\/p>\n\n\n\n When choosing chatting software, pay attention to their customization options in the first place, as well as straightforward setup. To do so, you would have to change it dramatically – from its color and position on a website to custom images and proactive greetings. <\/p>\n\n\n\n Customizable buttons are the first thing that your website visitors see and interact with. It should be nice and inviting as well as go together with your website design.<\/p>\n\n\n\n That\u2019s why I\u2019d like to talk about customization separately on the example of HelpCrunch software. Please note that you can change your online button design separately for a desktop and a mobile app as well as separately for different pages of your website.<\/p>\n\n\n\n So, here\u2019s what you can and should change about a chat widget after you\u2019ve added it to your website:<\/p>\n\n\n\n It\u2019s important that visitors looking for information on your website can easily find your chat button, so you need to ensure it\u2019s clearly visible. Additionally, it should be easy for visitors to start communication, so make sure your live chat window opens upon clicking and functions smoothly.<\/p>\n\n\n\n In HelpCrunch, you can choose the placement between the bottom left and bottom right of the screen. You can then set your custom button offset in pixels to move it higher or to the left\/right a little bit in your settings.<\/p>\n\n\n\n It\u2019s also easy to hide a chat button from certain pages of a website (or show it on some other pages). You don\u2019t need to tweak the code even \u2013 just paste the links you need to the corresponding fields. Alternatively, you can only show it to your registered users so that random visitors won\u2019t be able to contact you (but that is rather a rare use case). If you need help with this \u2014 check out these instructions for setting up<\/a> a live chat widget.<\/p>\n\n\n\n I guess this part is the most fun. First of all, you can choose the form for your chat button between an icon, button, and tab as well as make them squared, rounded, or in the form of a circle.<\/p>\n\n\n\n HelpCrunch offers 13 pre-set icons for you to choose from. They are all nice and kind of self-explanatory, but that is just the beginning. You can go as far as adding your own custom image instead of a pre-set icon template which can be quite interesting.<\/p>\n\n\n\n If you want to change its color, you can easily do so in the general \u2018Widget color<\/em>\u2019 section. Choose an overall theme and color or set your custom CSS code for color \u2014 and the whole chat widget will adopt the look. <\/p>\n\n\n\n As an option, you can design the button with some invitation or greeting message \u2013 something like \u2018chat with us\u2019<\/em> or \u2018contact us if you have any questions’<\/em>. It\u2019s not required, but it\u2019s more straightforward than just a button.<\/p>\n\n\n\n To do that in HelpCrunch, you need to go to Settings<\/em> -> Channels<\/em> -> Website widgets<\/em> -> Localization<\/em>. If you choose to show the accompanying message, you can also localize it to any language you prefer. <\/p>\n\n\n\n Proactive greetings are something people rarely care about when they think about a chat button because it\u2019s not directly connected to them. But I believe it\u2019s important to take care of them early on as they can increase your chat button engagement, conversations, and sales.<\/p>\n\n\n\n Proactive greetings or proactive chats are automated messages that are triggered by certain behavior of your website visitors. According to chat best practices<\/a>, customers appreciate their issues and concerns to be taken care of more quickly. Therefore, implementing a proactive chat on your website is a useful tactic to test.<\/p>\n\n\n\n What are those triggers for a proactive chat that cause it to pop up? For example, if someone stays on a certain page for longer than 15-20 seconds, the system can shoot them an automated message offering help. These messages will appear right near your chat button and invite people to click it, which is exactly why I decided to mention them in this article.<\/p>\n\n\n\n So, when choosing live chat software, also pay attention to its auto messages functionality. This tool offers a great variety of triggers like current page, time spent on a page, number of visits, etc. You can also transfer any custom data you want to your HelpCrunch account \u2013 things like subscription data, subscription plan, the value of a purchase, etc.<\/p>\n\n\n\n Pricing: $15 per team member per month (if billed monthly)<\/em><\/strong><\/p>\n\n\n\n HelpCrunch<\/a> is an all-in-one customer support solution that offers a modern and fully customizable live chat widget among many other features. To my very subjective and biased taste, it\u2019s one of the best-looking chat buttons \u2014 slick and modern and is not overloaded with redundant elements.<\/p>\n\n\n\n In terms of widget customization, this tool also leaves its competition behind. You can change virtually anything about your chat button right in the Settings<\/em> section \u2013> Website widgets<\/em> \u2013> Customization<\/em> and choose its color, accompanying text, position, and even add a custom photo button.<\/p>\n\n\n\n HelpCrunch also offers a chatbot, email marketing automation, pop-ups, knowledge base builder, and upcoming AI agents \u2014 basically, all the features your team needs to provide first-class customer service that drives conversions.<\/p>\n\n\n\n Pricing: from $25 per agent per month (if billed monthly)<\/em><\/strong><\/p>\n\n\n\n Even though I\u2019m not the biggest fan of Zendesk\u2019s live chat widget (in contrast to their ticketing tools, which are the best on the market), it\u2019s got into this list. <\/p>\n\n\n\n The cheapest package comes with no customization options for the Zendesk<\/a> button and offers quite limited widget functionality. Even on higher-tier plans, the customization options leave much to be desired and often not enough for users.<\/p>\n\n\n\n Pricing: from $24 per seat per month (if billed monthly)<\/em><\/strong><\/p>\n\n\n\n\n
\n
<\/figure>\n\n\n\n\n
How to add a live chat button to a mobile app<\/strong><\/h2>\n\n\n\n
<\/figure>\n\n\n\nHow to customize your live chat button<\/strong><\/h2>\n\n\n\n
Chat button placement<\/strong><\/h3>\n\n\n\n
<\/figure>\n\n\n\nChat button icons and colors<\/strong><\/h3>\n\n\n\n
<\/figure>\n\n\n\nChat button texts and languages<\/strong><\/h3>\n\n\n\n
<\/figure>\n\n\n\nProactive greetings for chat button<\/strong><\/h3>\n\n\n\n
<\/figure>\n\n\n\nSpecific live chat solutions<\/strong><\/h2>\n\n\n\n
1. HelpCrunch<\/strong><\/h3>\n\n\n\n
<\/figure>\n\n\n\n2. Zendesk<\/strong><\/h3>\n\n\n\n
<\/figure>\n\n\n\n3. LiveChat<\/strong><\/h3>\n\n\n\n
![\"live](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2021\/03\/live-chat-button-how-to-install-2-2.jpg\")
<\/figure>\n\n\n\n