Google Workspace is a standalone giant in the world of SaaS tools<\/h2>\n\n\n\n
If you ask any business owner about their favorite SaaS tools, Google Workspace will be in all the answers. Hands down, their toolset doesn\u2019t have any alternative. I mean, I can\u2019t imagine my life without my dear Google Docs and Google Calendar, and what would I even do without Gmail?<\/p>\n\n\n\n
That being said, let\u2019s move to the less obvious top SaaS tools for your business.<\/p>\n\n\n\n
Customer service SaaS tools<\/h2>\n\n\n\n
Customer service is too wide a notion to cover with a couple of tools. It\u2019s not just about answering your customers\u2019 emails and fixing their difficulties from time to time. SaaS customer service<\/a> houses everything from capturing leads to onboarding newcomers to collecting their feedback. And way more.<\/p>\n\n\n\n That\u2019s why it\u2019s a very mashed-up category.<\/p>\n\n\n\n There are just so many things in the HelpCrunch<\/a> customer communication toolset. Striving to be a high-end destination for all customer interactions, HelpCrunch provides live chat and email marketing tools (for both manual and automated campaigns), a popup builder, and an in-app messenger. It also includes all basic help desk features to manage your customer support more effectively and a knowledge base to encourage self-service.<\/p>\n\n\n\n Basically, you won\u2019t need any other SaaS tools to communicate with your customers if you go with HelpCrunch.<\/p>\n\n\n\n Here\u2019s how you can use HelpCrunch for your business:<\/strong><\/p>\n\n\n\n That was the short version \ud83d\ude42<\/p>\n\n\n\n The lifeline of any SaaS business is not just acquiring customers, but keeping them. That’s why customer success has become the foundation of long-term growth. <\/p>\n\n\n\n Custify<\/a> is a comprehensive SaaS customer success platform built for B2B SaaS businesses to drive retention, reduce churn, and grow customer lifetime value. It’s a single platform that lets you proactively manage every customer relationship and uncover upsell opportunities.<\/p>\n\n\n\n Some key features include:<\/p>\n\n\n\n Custify is designed to fit into your existing workflows, so you can get started quickly and begin seeing results in days, not months.<\/p>\n\n\n The backbone of all businesses is customers. There\u2019s a reason why they say \u2018customer is king\u2019 because, honestly, without customers, what good is the business anyway?<\/p>\n\n\n\n Now, imagine if you start taking feedback from your customers directly, the likelihood of them sharing their feedback, complaints, and otherwise will increase. This, in turn, gives you more opportunities to work on customer feedback, reach out to miffed customers, and prevent customer churn.<\/p>\n\n\n\n Zonka Feedback<\/a> is a comprehensive, SaaS Customer Feedback Software that helps you do exactly that. Some key features that you can use while setting up your account include: <\/p>\n\n\n\n The best part \u2014 Zonka Feedback takes literally minutes to set up.<\/p>\n\n\n\n In my opinion, high customer retention rates start with an effective onboarding campaign. If you don\u2019t get it right from the beginning, almost nothing can change it later. People don\u2019t stay with products they don\u2019t understand, so your task is to explain everything as clearly as possible. Good news, if you follow the SaaS customer onboarding checklist<\/a>, you will be on the safe side. <\/p>\n\n\n\n There are various ways to increase product adoption \u2013 from emails to built-in text tooltips, but you also have to make them eye-catching. For this purpose, you can use third-party integrations that will help you create such engaging onboarding experiences.<\/p>\n\n\n\n So, UserPilot<\/a> helps you set up contextual tooltips that will be triggered by user behavior. It\u2019s important for such tooltips-slash-pop-ups to be real-time, as they should appear exactly when someone performs a certain action. UserPilot took care of it, too.<\/p>\n\n\n\n Here\u2019s what you get with UserPilot\u2019s contextual tooltips:<\/p>\n\n\n\n YourGPT<\/a> is an AI-first platform for managing customer support, sales, and business operations. Setup is quick, requiring no technical expertise. If you want to engage customers, reduce manual work, and scale your operations, YourGPT provides a unified suite to make it happen.<\/p>\n\n\n\n Key features include:<\/p>\n\n\n\n Want to know how your customer service is doing there? I bet you do. <\/p>\n\n\n\n Knowing exactly what your customers think about your product is easier than it seems. You just ask them. <\/p>\n\n\n\n There are various ways to collect customer feedback, but the rule of thumb is to not ask for much and stay short and to the point.<\/p>\n\n\n\n Feedier<\/a> helps you do just that. It\u2019s a modern customer feedback solution for collecting your customer feedback via email, SMS, or in-app. Feedier currently supports short text, NPS score, slider, select, and long text question types (also known as all the most popular types of feedback surveys).<\/p>\n\n\n\n With its help, you get all the necessary data and insights into what your customer thinks of your company and what can be improved. <\/p>\n\n\n\n What\u2019s cool about Feedier is its gamification feature, which gives you a way to reward those willing to share their thoughts. You can set up money, voucher, and coupon rewards, and send users some custom messages or an exclusive file in exchange for their feedback. But be careful about that, offering money for a review might be a bad tone.<\/p>\n\n\n Each of your customers (and potential customers) has a unique personality and communication style. That\u2019s why it\u2019s so hard to ensure a great customer experience\ufe63what resonates with one persona may completely bomb with another. However, by tailoring your messaging to specific personality types, you can learn to communicate and write site content in a style that reaches your audience. <\/p>\n\n\n\n Crystal<\/a>, yet another brand on our SaaS tools list, uses AI to predict anyone\u2019s personality from their online footprint, which can help you learn more about your audience and appeal to a wider demographic in a more personalized way. Communicate effectively, improve customer experience, and offer better support with Personality AI\ufe63your coach for helping customers.<\/p>\n\n\n By email SaaS marketing<\/a> tools, I mean tools whose major focus is on sending your customers manual or automated email campaigns. These include welcome emails, onboarding tips, special deals, etc.<\/p>\n\n\n\n Sender<\/a> is one of the most affordable email marketing SaaS tools with powerful features. With Sender, you can effectively engage your audience through email and SMS marketing campaigns without breaking the bank. <\/p>\n\n\n What’s even cooler? You can combine these campaigns for an omnichannel experience to boost customer engagement.<\/p>\n\n\n\n Sender’s intuitive drag-and-drop email builder and responsive templates help you create professional emails that look great on any screen in minutes. Moreover, with the tool’s advanced segmentation and personalization capabilities, you can target the right people with the right messages based on their behavior, preferences, and past interactions. <\/p>\n\n\n\n But the perks don’t stop there. Sender also offers live reporting and a newsletter heatmap, which provide insightful analytics. As a result, you can understand how your campaigns perform and where there might be room for improvement.<\/p>\n\n\n\n If you ever need help, Sender’s 24\/7 customer support is always available. The team is responsive and genuinely friendly, making every interaction a pleasant experience.<\/p>\n\n\n\n eSputnik<\/a> is one of the best SaaS tools for email marketing automation<\/a>. But before we jump right into what eSputnik has to offer in this area, it\u2019s worth mentioning they offer SMS campaigns together with web and mobile push notifications. <\/p>\n\n\n Email marketing is their core functionality, though. Here\u2019s what they have to offer in this area:<\/p>\n\n\n\n Important to note that eSputnik\u2019s scenarios are also drag-and-drop, which allows you to create as complex a scheme as possible.<\/p>\n\n\n\n Whatever email marketing tool you choose, you can always accelerate your choice with the help of Stripo\u2019s<\/a> drag-and-drop email builder. Stripo\u2019s email creator is rather intuitive and can save you a lot of time, and comes with 300+ ready-to-use templates.<\/p>\n\n\n Here\u2019s the thing. Email signatures are complicated in many email marketing tools. Usually, you need to create an HTML version of it and add it through an HTML editor.<\/p>\n\n\n\n Move one to the next SaaS tool that will save your day. With NewOldStamp<\/a>, you can create an email signature that will be perfectly in line with your brand and business identity. The tool will offer you a variety of ready-made templates to jumpstart your creative thinking, and you can customize any of them further. All you need to do after that is to copy and paste a signature into your email.<\/p>\n\n\n Not just are their templates cross-platform and mobile-friendly, but you can also add all kinds of stuff like banners and social media icons to them. Who would think that email signatures can also be a new marketing channel?<\/p>\n\n\n\n You can create a common department layout for bigger teams. This way you\u2019ll be able to manage everybody\u2019s signatures and update them all together by making changes to the default ones.<\/p>\n\n\n\n Venturz<\/a> is a full-growth platform that puts email campaigns, CRM, landing pages, and analytics under one roof. Instead of jumping between disconnected apps, everything is housed in a single dashboard designed to scale businesses.<\/p>\n\n\n\n It has a drag-and-drop email editor for vibe designing with audience segmentation based on customer behavior, preferences, or stage in the funnel.<\/p>\n\n\n\n Automation goes a bit beyond the basics with event- and trigger-based scenarios. You will have personalized welcome flows to cart recovery reminders, and re-engagement campaigns. <\/p>\n\n\n\n But here\u2019s where it really shines: because Venturz also includes CRM, community tools, and a landing page builder, every email campaign connects directly to your leads, sales pipeline, and user base. That means you can track how emails drive not just clicks, but actual conversions and revenue.<\/p>\n\n\n\n Also, Venturz offers email analytics to give you some insights into performance \u2014 what\u2019s working, what needs adjustment, and which campaigns deliver the highest ROI.<\/p>\n\n\n\n If you want email marketing that\u2019s tightly integrated with the rest of your growth stack, Venturz clearly stands out.<\/p>\n\n\n\n You know that sending cold emails is only half the battle. Actually getting inboxed and getting real replies is where the magic happens. Smartlead<\/a> is a complete platform for outbound automation designed to grow pipelines.<\/p>\n\n\n\n The setup process is quick, but with the automation, which should help you start seeing warmer replies much faster. Would be a good fit for B2B agencies, SaaS sales teams, and growth leaders who want to keep outreach personal, not robotic.<\/p>\n\n\n\n Main features:<\/p>\n\n\n\n Here\u2019s an important note before we proceed to outreach tools. There are outreach tools and there are sales tools. But these two fandoms intersect quite often because it\u2019s all about sending emails to strangers, which makes everything complicated. <\/p>\n\n\n\n Unlike email marketing or customer service tools, you won\u2019t be able to manage all your outreach with only one SaaS tool. The thing is, outreach tools are divided into those for sending emails and those for finding email addresses.<\/p>\n\n\n\n Sometimes, these two opposing sides integrate with each other, but as a rule of thumb, you need 3-4 outreach tools to make it really effective.<\/p>\n\n\n\n BuzzStream<\/a> is my personal favorite on this list \u2013 all because of their amazing Chrome extension. With its help, you can send outreach emails while you\u2019re still on your target websites. <\/p>\n\n\n\n You can also add a template that you\u2019ve previously saved in your BuzzStream dashboard and edit everything in it right in the same extension window. Additionally, you will instantly see if other members of your team tried to contact someone from this website and track their progress.<\/p>\n\n\n\n Overall, BuzzStream is made for establishing meaningful personal connections with influencers of your niche. It serves as a centralized database for all your contacts and all your conversations with them.<\/p>\n\n\n\n Altogether, BuzzStream is quite intuitive and easy to use, even though it\u2019s packed with tons of outreach features.<\/p>\n\n\n\n Lemlist<\/a> is a nice little tool that can be of use for both cold outreach and sales. If BuzzStream is great for emailing your prospects one by one with extremely personalized messages, Lemlist is your bro when it comes to mass emailing.<\/p>\n\n\n You create a campaign, upload your list of prospects into it, add a couple of follow-ups, and choose the time zone. After this, Lemlist will shoot your emails one by one with a necessary time interval of 2-6 minutes. I guess it\u2019s important to do mass outreach this way so that it doesn\u2019t end up in your prospects\u2019 spam folders.<\/p>\n\n\n\n Lemlist also allows A\/B testing of your emails or follow-ups as well as automatically adding different engaging elements to your templates \u2013 like screenshots of your target websites, avatars, and custom variables.<\/p>\n\n\n\n Docsify<\/a> is a handy little email tracker for Gmail. After you install their software, it\u2019ll start tracking all your Gmail messages\u2019 performance by default.<\/p>\n\n\n\n You\u2019ll instantly see who and when opens your emails, who clicks, and how many times they click any links in them, etc. Docsify will send you real-time push or email notifications for every action a recipient performs with your email. The same stats will also be displayed right in your Gmail account.<\/p>\n\n\n Find is a very accurate email finder for social media. Just install their Chrome extension, and it\u2019ll scan your prospects\u2019 profiles on LinkedIn, Facebook, or Twitter for email addresses. <\/p>\n\n\n\n I must say, they do an excellent job.<\/p>\n\n\n\n They also have an email finder for scanning domains, but I rarely use the tool for this purpose.<\/p>\n\n\n\n Like many other similar tools, Find offers its own email verifier to filter out your lists of prospects and clean them from invalid addresses and duplicates.<\/p>\n\n\n\n Aeroleads<\/a> is a SaaS tool that helps you find business emails and prospects from various platforms. It enables you to build an email list in real-time for marketing and sales purposes. This software comes with a free trial version of 10 credits to search for your potential prospects. With Aeroleads, you can:<\/p>\n\n\n\n Create amazing content, capture leads through this lead generation tool, and retain them through a rebound email marketing campaign. You can use unlimited free accounts, but it comes with some limitations on usage and results. It’s possible to install AeroLeads through a Chrome plugin and start using it for free.<\/p>\n\n\n\n If I need to scan domains for available email addresses, I always go with Hunter<\/a> and their Chrome extension (though they have a decent web version as well if that\u2019s your thing).<\/p>\n\n\n After you install their extension, just open it on a target website, and the tool will show you all the emails it can find for this domain. Sometimes, it\u2019ll even go as far as showing people\u2019s phone numbers and positions at their companies.<\/p>\n\n\n\n Though the tool is known for its amazing Chrome extension, Hunter is an outreach tool with a wide variety of features:<\/p>\n\n\n\n What\u2019s also so distinctive about Hunter is that they do not rely on third-party databases and only discloses emails that are already available publicly. Overall, the tool is extremely accurate and works wonders in a team with BuzzStream. Back in the day, these two were my go-to outreach tools.<\/p>\n\n\n\n Right Inbox<\/a> email tracker allows you to find out who reads and clicks your emails, how many times, and when. As soon as a recipient reads your email or clicks a link in your email, you\u2019ll be able to see it straight from your own Gmail inbox. All the information you need to act effectively is only a mouse-hover away.<\/p>\n\n\n SignalHire<\/a> is a talent acquisition platform that helps SaaS businesses find and hire employees, and do cold outreach and sales. It allows people to find contact details like email, phone numbers, and social media profiles with ease. Whether you want to use the tool or its browser extension, you can find verified contact information in a few clicks.<\/p>\n\n\n\n The tool has a variety of features:<\/p>\n\n\n\n Just like outreach SaaS tools, sales tools can be divided into those for messaging and those for prospecting. <\/p>\n\n\n\n That\u2019s an oversimplified version, though. In a manner, customer service tools like HelpCrunch, Intercom, or Drift are also sales tools as they are used by SDRs for capturing new leads, qualifying, and nurturing them.<\/p>\n\n\n\n So to be more specific, this category is about SaaS sales<\/a> and tools for cold emailing.<\/p>\n\n\n\n Reply<\/a> is crafted for making your sales prospecting a bit easier. It\u2019s an outreach automation tool in the first place, but they also offer a few nice additions to it.<\/p>\n\n\n\n The tool is kind of similar to Lemlist, but more sales-oriented. Basically, here\u2019s how you use Reply for sales engagement:<\/p>\n\n\n\n In addition to automated sequences, Reply has some useful AI features, a built-in email verifier, and team collaboration capabilities.<\/p>\n\n\n Snov.io<\/a> is a great sales automation tool that comes with absolutely free CRM software within every plan (including its freemium). By using the platform, you can organize your sales process from scratch and focus on more profitable deals. <\/p>\n\n\n\n It’s easy to build pipelines with up to 100 stages, keep track of each interaction with leads, and convert them immediately into customers. Besides, the tool can help your team close more deals by sharing notes and templates with coworkers. And as a sales manager, you can assign roles to your team members and keep an eye on the progress of all reps.<\/p>\n\n\n\n Moreover, the tool encapsulates an impressive set of features for different aspects of cold outreach:<\/p>\n\n\n\n First, I would like to appreciate Gong\u2019s<\/a> amazing texts on their website. They\u2019re witty and funny, and I always trust tools with great content way better. (Well, I\u2019m a content manager, what else would you expect?)<\/p>\n\n\n\n Secondly, I haven\u2019t used Gong myself yet, but I\u2019ve stumbled upon a few favorable mentions of it in the Facebook thread I referred to earlier. So here we are.<\/p>\n\n\n\n Gong claims they help companies compose better sales emails based on data. Apparently, Gong captures and analyzes every customer call, web conference, and email to produce valuable insights. They then show you which talks perform best, and you decide how to use this information.<\/p>\n\n\n FindThatLead<\/a> is a great tool for lead generation and prospecting, especially if you need to do the job in bulk. <\/p>\n\n\n\n If you upload a list of names and domains into FindThatLead, the tool will generate a pretty accurate list of email addresses. They scan the whole domain and offer you what they find.<\/p>\n\n\n\n If you don\u2019t have names, you can upload just a list of domains or links into the tool. This way, it\u2019ll show you all the emails found for this domain. Naturally, you can do the same by uploading domains one by one.<\/p>\n\n\n Other tools offered by FindThatLead include:<\/p>\n\n\n\n With more than 500 million users, LinkedIn is an amazing source of customers. But it might get tricky to reach them \u2014 especially if you want to do it over email.<\/p>\n\n\n\n LeadGibbon<\/a> is an email finder that plugs into Sales Navigator. Its Chrome extension can generate a business email address for anyone on LinkedIn.<\/p>\n\n\n\n What\u2019s even better, LeadGibbon can sync your lead data to a spreadsheet on Google Drive. You can use it to create a single place for all your LinkedIn leads. Helpful if you want to import your contacts to a different tool (like HelpCrunch).<\/p>\n\n\n\n Mailshake<\/a> is a sales engagement platform that helps salespeople create highly personalized outreach cadences using email (via your personal email account), social, and phone. With Mailshake, you can upload a list of prospects with personalization fields like names, links to social profiles, phone numbers, and even fully personalized sentences and paragraphs.<\/p>\n\n\n\n Once you publish the cadence, the messages are sent automatically according to your campaign settings and can be paused automatically if a recipient replies or clicks a link. When a lead engages with your outreach, you can reply to them directly from Mailshake or through your own email. You can also track your campaign\u2019s performance in real-time and see which messages in your cadence have the best sales engagement.<\/p>\n\n\n Social media marketing is often underestimated. Many companies limit themselves to creating a Facebook or LinkedIn page and posting some rare stuff on Twitter. The best of their efforts is to turn to an advertising agency<\/a> for getting leads. The truth is, social media is still important and effective if you find your own way to stand out.<\/p>\n\n\n\n Meltwater<\/a> is a social listening tool that monitors and analyzes online conversations on social media platforms, providing real-time insights into brand mentions, industry trends, and public sentiment. Additionally, it offers advanced analytics and enables you to track competitors, aiding in making informed decisions and effectively managing your online reputation.<\/p>\n\n\n\n Buffer<\/a> is a handy tool to manage all your company\u2019s social accounts in one dashboard. Above all, it\u2019s convenient for scheduling social media posts. Just set the schedule you need, and Buffer will publish everything automatically.<\/p>\n\n\n Buffer also tracks your social media posts\u2019 performance and provides you with insightful stats.<\/p>\n\n\n\n There\u2019s no need to monitor all your social media accounts separately for new comments and messages. They all land on one dashboard and can be easily managed from there.<\/p>\n\n\n\n SocialBee<\/a> also auto-posts on your social media accounts. But they do it not only based on a set schedule, but also on categories. They claim that it\u2019s important to mix different types of content in your social media accounts so that people won\u2019t get bored.<\/p>\n\n\n Lempod<\/a> is a simple tool for LinkedIn that helps \u201cgenerate leads, get traffic and increase your company\u2019s awareness\u201d there.<\/p>\n\n\n\n You find LinkedIn Engagement Pods on Lempod with the same target audience (for example, Pod for Marketers, or Pod for SaaS). Then you add your LinkedIn post that you\u2019ve already published to that pod, and everyone who is in this pod will automatically like and comment on your post. As a result, a lot of relevant people engage with your content, and you get 3x-10x more LinkedIn views.<\/p>\n\n\n Use Rebrandly<\/a> to brand, track, and share short URLs using a custom domain name for the links that you create and share on social media. Branded links can increase your click-through rate by up to 39% and increase trust and brand awareness. This tool also provides a handy analytics feature that allows you to track your links and see what kind of content your audience prefers on any channel. <\/p>\n\n\n Honey, I\u2019m home. <\/p>\n\n\n\n Or so I thought\u2026<\/p>\n\n\n\n I thought I would feel most comfortable talking about content marketing tools. I mean, I am a content marketer for god’s sake. <\/p>\n\n\n\n Turns out I only use Google Docs and my writing aspiration when it comes to creating content.<\/p>\n\n\n\n Well, I sure read a lot of newsletters in search of inspiration, and I also spend quite some time at Giphy in search of god knows what. But this way, even my iTunes can be counted as a content marketing tool, as it kept me sane during deadlines too many times.<\/p>\n\n\n\n Come to think of it, there\u2019s only one more tool that I can\u2019t imagine my content marketing life without. The tool is Grammarly.<\/p>\n\n\n\n Grammarly<\/a> is an excellent tool for content marketers who like double-checking their writing. They also have a handy Chrome extension, but I like the web version better.<\/p>\n\n\n\n All you need to do is paste your text into Grammarly’s text editor and choose a few options, like intent or style, for better checking.<\/p>\n\n\n\n The tool will then highlight your spelling and punctuation mistakes \u2013 if you have any. You don\u2019t even need to correct them manually, as it gives you an option to do it in one click, together with an explanation of your errors (if you\u2019re open to criticism).<\/p>\n\n\n\n Now, excuse me, but I need to go throw these 4K+ words into Grammarly and correct some embarrassing mistakes.<\/p>\n\n\n\n Feedly<\/a> is a great source for content inspiration and overall, keeping up with what\u2019s going on in the world. Even though I use Pocket and their daily newsletters to fish for ideas more often, Feedly is a great resort for when you want more.<\/p>\n\n\n\n It compiles news feeds from different online sources and shows them to users based on their tastes and preferences. You can then organize relevant articles into boards or share them on social media. And yes, you can submit your own content there as well.<\/p>\n\n\n In addition, Feedly has a keyword alert tool, which will notify you every time someone mentions your company or other relevant topics.<\/p>\n\n\n\n BuzzSumo<\/a> is quite popular in its niche. Many content marketers know about their free version, which helps us understand what topics perform best at a particular moment. Just enter a keyword into their search bar, and the tool will show you a list of pages on a given topic that got the most social shares. This way, you can find some content ideas based on what interests people at the moment.<\/p>\n\n\n\n Naturally, there\u2019s much more to what BuzzSumo can do:<\/p>\n\n\n\n Typeface is an AI-native content marketing platform that connects all your existing repositories \u2013 DAM, CMS, and knowledge bases \u2013 into a unified content graph through the Brand Hub<\/a> feature.\u00a0<\/p>\n\n\n\n It transforms static brand guidelines into a dynamic system that learns and evolves with your brand, making it accessible to every team member, regional department, and agency partner. Its semantic search understands what’s inside videos, images, and documents without manual tagging, allowing you to find and repurpose assets for new campaigns quickly.<\/p>\n\n\n\n What sets Typeface apart is its AI-powered Brand Agent that automatically validates content across all channels to ensure brand consistency. It analyzes your content against brand guidelines, suggests corrections when needed, and enables personalization at scale while maintaining governance.<\/p>\n\n\n Typeface offers a range of specialized AI agents for creating web content, emails, ads, images, and more, along with the ability to build custom agents, enabling enterprises to scale content creation while staying on-brand.<\/p>\n\n\n\n This is rather a wide category of everything connected with building and maintaining your business website.<\/p>\n\n\n\n I could, of course, start with WordPress, but it didn\u2019t make much sense since it\u2019s too obvious a choice. So yeah, there\u2019s WordPress. And there are some other tools worth your attention. Let\u2019s talk about those.<\/p>\n\n\n\n Basically, Weblium<\/a> is an easy and intuitive website builder. You can add or remove different elements and blocks and manage fonts, button styles, and color schemes \u2013 your final result will always stay nice-looking, responsive, and perfectly adjusted.<\/p>\n\n\n Their library has more than 200 ready-made blocks in it, which are filled with sample content to give you a general idea of how everything will ultimately look. And you\u2019ll be able to edit everything instantly on your website \u2013 add texts, images, and videos, and change what you need to change in one click.<\/p>\n\n\n\n BTW, you can always use their ready-made templates as well.<\/p>\n\n\n\n Figma<\/a> is a very convenient web-based tool for designing and prototyping web pages. It\u2019s crafted so that multiple people can work on one design at a time, and all the changes will get updated in real-time.<\/p>\n\n\n For instance, our marketing team constantly uses Figma for designing the landing pages, while my favorite thing about Figma is its commenting feature. You can leave your deprecating comments all over the page and collaborate with your teammates even more productively.<\/p>\n\n\n\n Obviously, comments are not all to Figma as it offers tools for the following use cases:<\/p>\n\n\n\n Figma also provides a set of ready-made templates for Facebook ads, charts, wireframes, and so on.<\/p>\n\n\n\n Fullstory<\/a> is a tool that captures and records all the interactions your customers have with your website or app. It\u2019ll show you which pages they visited, what they clicked, where they went after that, and so on. Basically, you\u2019ll be able to track the whole user journey in all kinds of forms \u2013 from conversion funnels to heat maps.<\/p>\n\n\n As they claim on their website:<\/p>\n\n\n\n \u2018One small snippet of code captures everything on your site \u2014 every page, every click, every mouse movement, and every dynamic state change.\u2019<\/p>\n\n\n\n LambdaTest<\/a> is a cloud-based cross-browser testing platform. It helps with both manual and automated browser compatibility testing. Users can perform live interactive testing of their website or web app on a combination of 2000+ different browsers and operating systems right from their own browser. The platform allows users to run Selenium Automation Tests, Screenshot Tests, Responsive Tests, and Smart tests<\/strong> of their public or locally hosted websites and web apps on the cloud.<\/p>\n\n\n\n LambdaTest also offers a unique developer-friendly desktop application called LT Browser<\/strong>. It helps to compare and debug your website on 45+ mobile, tablet, and desktop viewports in one click. In addition, the LambdaTest platform also has single-click integration with popular project management and enterprise tools like Jira, Asana, Trello, GitHub, GitLab, BitBucket, Slack, etc.<\/p>\n\n\n Hotjar<\/a> is basically a very similar alternative to Fullstory. It\u2019s a go-to tool when it comes to analyzing and mapping your user journey.<\/a><\/p>\n\n\n\n Just like Fullstory, they record everything a user does on your website or within your app and show it to you in heatmaps, recordings of visitor actions, and tons of stats.<\/p>\n\n\n\n Here\u2019s an obvious thing. You need money to run a business. Unless you have generous investors who are ready to pay you for nothing in return, you need to charge customers for your services. <\/p>\n\n\n\n And for this, you need a reliable, secure tool that will process your payments.<\/p>\n\n\n\n1. HelpCrunch<\/a> \u2014 customer communication tool for support, marketing, and sales<\/h3>\n\n\n
![\"new](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2023\/03\/new-helpcrunch-home-page_widget-open.png\")
<\/figure><\/div>\n\n\n\n
2. Custify – SaaS customer success platform<\/h3>\n\n\n\n
\n
![\"Custify's](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2025\/08\/Custify-saas-tool.png\")
<\/figure><\/div>\n\n\n3. Zonka Feedback \u2014 SaaS customer feedback tool<\/h3>\n\n\n\n
\n
![\"\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2022\/09\/Zonka-1024x548.png\")
<\/figure>\n\n\n\n4. UserPilot \u2014 user onboarding SaaS tool<\/h3>\n\n\n\n
\n
5. YourGPT \u2013 Complete AI for customer support, sales, and operations<\/h3>\n\n\n\n
\n
![\"YourGPT's](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2024\/08\/YourGPT-home-page.png\")
<\/figure>\n\n\n\n6. Feedier \u2014 customer feedback SaaS tool<\/h3>\n\n\n\n
![\"Feedier-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Feedier-homepage.png\")
<\/figure><\/div>\n\n\n7. Crystal \u2014 personality prediction tool<\/h3>\n\n\n\n
![\"Crystal-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Crystal-homepage.png\")
<\/figure><\/div>\n\n\nEmail marketing SaaS tools<\/h2>\n\n\n\n
8. Sender \u2014 Affordable email and SMS marketing SaaS tool<\/h3>\n\n\n\n
![\"sender](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2024\/05\/sender-saas-tool.png\")
<\/figure><\/div>\n\n\n9. eSputnik \u2014 email marketing SaaS tool as well<\/h3>\n\n\n\n
![\"eSputnik-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/eSputnik-homepage.png\")
<\/figure><\/div>\n\n\n\n
10. Stripo \u2014 email templates builder<\/h3>\n\n\n\n
![\"Stripo-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Stripo-homepage.png\")
<\/figure><\/div>\n\n\n\n
11. NewOldStamp \u2014 email signature SaaS tool<\/h3>\n\n\n\n
![\"Newoldstamp-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Newoldstamp-homepage.png\")
<\/figure><\/div>\n\n\n12. Venturz \u2014 versatile email SaaS platform<\/h3>\n\n\n\n
![\"Venturz](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2025\/08\/Venturz-Email-Management-Software-1.png\")
<\/figure><\/div><\/figure>\n\n\n\n13. Smartlead.ai \u2014 outbound automation tool<\/h3>\n\n\n\n
![\"Smartlead.ai](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2025\/10\/Smartlead.ai-home-page.png\")
<\/figure>\n\n\n\n\n
Outreach SaaS tools<\/h2>\n\n\n\n
14. BuzzStream \u2014 link building and PR SaaS tool<\/h3>\n\n\n
![\"BuzzStream-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/BuzzStream-homepage.png\")
<\/figure><\/div>\n\n\n15. Lemlist \u2014 cold outreach SaaS tool<\/h3>\n\n\n\n
![\"Lemlist-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Lemlist-homepage.png\")
<\/figure><\/div>\n\n\n16. Docsify \u2014 email tracker<\/h3>\n\n\n\n
![\"Docsify-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Docsify-homepage.png\")
<\/figure><\/div>\n\n\n17. Findthat.email \u2014 SaaS tool for scanning social media profiles for email addresses<\/h3>\n\n\n\n
18. Aeroleads – SaaS tool for finding emails from LinkedIn, Angelist, Xing<\/h3>\n\n\n\n
\n
![\"\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2020\/02\/Aeroleads-saas-tool.png\")
<\/figure>\n\n\n\n19. Hunter \u2014 SaaS tool for scanning domains for email addresses<\/h3>\n\n\n\n
![\"Hunter-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Hunter-homepage.png\")
<\/figure><\/div>\n\n\n\n
20. Right inbox \u2014 email tracking SaaS tool<\/h3>\n\n\n\n
![\"\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/11\/Link-tracking-right-Inbox-1.png\"){kind=tracking}
<\/figure><\/div>\n\n\n21. SignalHire – SaaS tool for finding contact info (emails & phone numbers) <\/h3>\n\n\n\n
\n
![\"SignalHire-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/SignalHire-homepage.png\")
<\/figure><\/div>\n\n\nSales SaaS tools<\/h2>\n\n\n\n
22. Reply \u2014 outbound and inbound sales engagement tool<\/h3>\n\n\n\n
\n
![\"Reply-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Reply-homepage.png\")
<\/figure><\/div>\n\n\n23. Snov.io \u2014 CRM SaaS tool for sales and marketing<\/h3>\n\n\n\n
\n
![\"Snovio-landing-page\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Snovio-landing-page.png\")
<\/figure><\/div>\n\n\n24. Gong \u2014 better sales email copy SaaS tool<\/h3>\n\n\n\n
![\"Gong-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Gong-homepage.png\")
<\/figure><\/div>\n\n\n25. FindThatLead \u2014 email finder for cold sales<\/h3>\n\n\n\n
![\"FindThatLead-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/FindThatLead-homepage.png\")
<\/figure><\/div>\n\n\n\n
26. LeadGibbon \u2014 email finder for LinkedIn Sales Navigator<\/h3>\n\n\n
![\"LeadGibbon-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/LeadGibbon-homepage.png\")
<\/figure><\/div>\n\n\n27. Mailshake \u2014 a sales engagement platform<\/strong><\/h3>\n\n\n\n
![\"Mailshake-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Mailshake-homepage.png\")
<\/figure><\/div>\n\n\nSocial media management SaaS tools<\/h2>\n\n\n\n
28. Meltwater \u2014 social listening SaaS tool<\/h3>\n\n\n\n
![\"Meltwater](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2024\/02\/Meltwater-1024x528.png\")
<\/figure>\n\n\n\n29. Buffer \u2014 social media management SaaS tool<\/h3>\n\n\n\n
![\"Buffer-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Buffer-homepage.png\")
<\/figure><\/div>\n\n\n30. SocialBee \u2014 social media automation SaaS tool <\/h3>\n\n\n\n
![\"SocialBee-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/SocialBee-homepage.png\")
<\/figure><\/div>\n\n\n31. Lempod \u2014 LinkedIn engagement SaaS tool<\/h3>\n\n\n\n
![\"Lempod-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Lempod-homepage.png\")
<\/figure><\/div>\n\n\n32. Rebrandly \u2014 link management tool<\/strong><\/h3>\n\n\n\n
![\"\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2020\/05\/Rebrandly-SaaS-tool.png\")
<\/figure><\/div>\n\n\nContent marketing SaaS tools<\/h2>\n\n\n\n
33. Grammarly \u2014 spelling checker<\/h3>\n\n\n\n
34. Feedly \u2014 content aggregator<\/h3>\n\n\n\n
![\"Feedly-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Feedly-homepage.png\")
<\/figure><\/div>\n\n\n35. BuzzSumo \u2014 content discovery SaaS tool<\/h3>\n\n\n\n
\n
36. Typeface \u2014 content marketing platform<\/h3>\n\n\n\n
![\"Typeface](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2025\/11\/image.png\")
<\/figure><\/div>\n\n\nWebsite management SaaS tools<\/h2>\n\n\n\n
37. Weblium \u2014 website builder<\/h3>\n\n\n\n
![\"Weblium-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Weblium-homepage.png\")
<\/figure><\/div>\n\n\n38. Figma \u2014 collaborative design SaaS tool<\/h3>\n\n\n\n
![\"Figma-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Figma-homepage.png\")
<\/figure><\/div>\n\n\n\n
39. Fullstory \u2014 user journey tracker<\/h3>\n\n\n\n
![\"Fullstory-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Fullstory-homepage.png\")
<\/figure><\/div>\n\n\n40. LambdaTest \u2014 cross-browser testing tool<\/h3>\n\n\n\n
![\"Lambdatest-homepage\"](\"https:\/\/helpcrunch.com\/blog\/wp-content\/uploads\/2019\/03\/Lambdatest-homepage.png\")
<\/figure><\/div>\n\n\n41. Hotjar \u2014 heatmaps and visitor recording SaaS tool<\/h3>\n\n\n\n
Payment processing SaaS tools<\/h2>\n\n\n\n
42. Stripe \u2014 payment processing tool<\/h3>\n\n\n\n