HelpCrunch - Intelligent Customer Communication Platform

As seen on

All-in-one toolset for efficient customer service

live chat 2.0

30% conversion improvement over old-fashioned live chats.

in-app messenger

Best way to talk to your customers in your product.

Auto Messages

Engage new visitors to start talking to a team member

Email Automation

Fully automate all your email marketing activities.

Help Desk

New way to deliver great customer service.

SaaS and web services

Customer onboarding campaign with a set of triggered auto messages
Customer support via live chat on web or inside mobile app, and by email
Customer data and actions tracking via default & custom filters
Selective feedback collection via precise targeting
Custom offers to selected groups of customers

E-commerce

Instant 24/7 customer support via live chat
Customer data tracking with default and custom filters
Product upsell and cross-sell via triggered auto messages
Upselling and cross-selling via triggered auto messages

Online-to-offline businesses

Acquire new leads via live chat
Promo campaigns and time-limited offers via email
Direct sales, upselling, and cross-selling via live chat
Support mailbox forwarding to HelpCrunch
Customer feedback collection via email

Valeriy Kurilov, CEO

SE Ranking

We used Intercom system for several months and it did the job well but was overpriced for a company like ours. We’ve switched to HelpCrunch as it ticks all the boxes and helps us cut costs.

João Mainardes, CEO & Creative Director

CREVTIVE

Customer support is a 10/10. You do an awesome job, when it comes to the chat, everything is a 10/10 as well. So far this experience has been amazing and better than the other ones.

Nick McCreath, Founder & CEO

SuperSimpleSurvey

We needed a kickass live chat and drip email tool to help us convert more customers. Luckily we found Helpcrunch! More flexible than Intercom, without the huge costs.

Hung Trinh, Founder

hung.no

I love the quality of the product. You guys focus on the right things. Customer and product. Lovely to see.

Andrew Mathews, President

Xenon Cloud Inc

This software is truly amazing and the benefit you get from the cost alone is amazing we left intercom for this software.

Alperen Atmaca, Project Manager

ATR Touristik

I like HelpCrunch because it is just doing its work - and thanks to it the Chat Service topic is closed for us after a very short time and effort. Now it is just a matter of our support team to satisfy our customers and they got the best tool to do it.

Emil, CEO

Ambassador Watches

Quick support is a must in today's modern age. Since switching to Helpcrunch, we've noticed a much higher conversion rate and happier customers.

Mike Timashov, CEO

CherryPie Studio

I really like HelpCrunch! I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Also, there is a mobile app and we can always be online for our customers. Thanks!

Dion Tennekes, CTO

NDWebSolutions

Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!

James McClean, Co-Founder

Scrumi

I first found the HelpCrunch site when searching for alternatives to Intercom. The installation and setup of the software is impressively fast and very easy to understand. I had it up and running on our site within 2 minutes. It helps us to onboard, support and retain our users better.